nRuiT Warranty Policy
(
Product Name
:
Powerporter 12.2kWh
)
This Limited Warranty (hereinafter "Warranty") specified below is applicable to nRuiT energy storage batteries system
(hereinafter “Products”) provided by Dongguan nRuiT Energy Technology Co, Ltd. (hereinafter “nRuiT” or “Seller”) to
End-user (hereinafter “Buyer”) through nRuiT or Authorized Reseller.
1.
Purpose
The primary purpose of this Warranty is to clearly define the matters related to warranty policy of Products.
2.
Warranty Condition
nRuiT warrants that, under normal use, the Product will be free from defects in material and workmanship in accordance
with its applicable technical specifications.
2-1. Warranty Period
The Powerporter 12.2kWh products are provided with 5-year free Warranty. Since the installation date.
Note: when Warranty is required, the buyer must provide with the installation date. If the buyer is unable to submit any
proof of installation date, nRuiT will calculate the product Warranty period from the date of manufacture (date written
on the product label).
Note: Outside the warranty period, nRuiT provides paid maintenance for the product.
nRuiT provides two methods of Warranty if the product‘s operation does not meet the technical specifications during
the free Warranty period:
(I) Repair the nonconforming or defective products; or (II) provide the buyer with replacement
parts. nRuiT shall be responsible for all reasonable repair or replacement costs associated with such non-conforming
or defective products; however, the buyer shall bear the cost of removing the defective products and re-installing the
repaired or replacement products.
nRuiT products can be connected to the Internet to achieve remote monitoring functions. It is recommended that the
product is connected to the network so that it can get monitoring operations and software (excluding firmware) updates.
The product can operate without an internet connection (ie standalone mode).
2-2. Limitation of Warranty Scope
nRuiT's liability under this Warranty shall be limited to replacement, repair, refund and compensation. Replaced or
repaired Products shall be warranted for the remainder of the original Term of Warranty. In any event, the replacement
shall not justify the automatic renewal or extending of the term of Warranty.
2-3. Exclusion of Warranty
Damage to the Products resulting from any of following activities is NOT covered by this Limited Warranty:
The warranty period has expired
Improper transportation, storage, installation or wiring of the product
Modification, alteration, disassembly, repair works or replacements by someone other than a personnel certified
by nRuiT
Noncompliance with nRuiT’s official installation, user guide and / or maintenance instructions
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