19
ProCair Quad
User Guide
Troubleshooting
20
User Guide
ProCair Plus
Alarm Codes
Troubleshooting
CODE
TRIGGER
SOLUTION
Air cells have failed to reach
the pre-set pressure
Ensure the main power is turned on and power cord is connected to
mains and control unit.
Check control unit/mattress air connections are fitted securely, and
reconnect umbilical cord if loose.
Ensure control unit is turned on.
Ensure CPR valve is set to CLOSE position. Replace CPR valve if air
leak is found.
Check air intake from filter is not blocked by linen/dust. Replace with
new filter if needed.
Air cell pressure exceeds
the pre-set pressure
Check the air hoses for kinks, obstructions or damage. Undo any
kinks and obstructions.
Air cells have failed to reach
operating pressure after
turning on.
after 1 minute and restart initiation process.
Turn off control unit and disconnect from power. Reconnect to power
Check any leaks on control unit/mattress air connections, CPR valve
and air cells.
Air cells have failed to
alternate
from power. Reconnect to power after 1 minute and restart initiation
Remove patient from mattress. Turn off control unit and disconnect
process, return patient to mattress once initiated and alternation has
resumed.
If issue persists, contact Novis Healthcare – a service may be
required.
Control unit has failed
to detect connection to
patient weight sensor and
exit pad sensor
Ensure air hose connector is securely fastened and reconnect if loose.
Bed Exit pad has detected
patient egress.
Check for patient on mattress.
Exit” button, return patient to mattress, press “Bed Exit” again to
reactivate alert.
A set of 3 amber lights will be lit in 5 different patterns, accompanied by an audible alarm and
accompanying Alarm Code display, to indicate the control unit or mattress is experiencing a fault. There
are also additional warning lights, accompanied by audible beeping alarm, to alert the user immediate
rectification is needed.The lights will continue to flash until the fault is cleared. The audible alarm can be
silenced for 20 minutes by pressing the Alarm Mute button. It will reactivate if the fault is not rectified , or
if a new fault is detected.
LOW PRESSURE
HIGH PRESSURE
STARTUP FAILURE
ALTERNATION
FAILURE
SENSOR
DISCONNECTED
BED EXIT ALARM
