Configuring WebAccess Components
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Choose from the following options to manage the WebAccess Agents:
Add:
Click Add to browse for and select the WebAccess Agent object, then click
OK
to
add it to the list.
Edit:
Select a WebAccess Agent in the list, then click
Edit
to edit the WebAccess Agent’s
object properties.
Up:
Select a WebAccess Agent from the list, then click
Up
to move it up in the list.
Down:
Select a WebAccess Agent from the list, then click
Down
to move it down in the
list.
Delete:
Select a WebAccess Agent in the list, then click
Delete
to remove it from the list.
Customize Settings in XML:
Click this button to launch the XML editor. You can use the
editor to add, modify, or delete GroupWise Document service provider settings.
4
Click
OK
to save the changes.
54.8 Configuring the Document Viewer Agent
The documents that users attach to e-mail messages are as varied as the combinations of document
formats, tools, and users throughout the world. In order to display documents in your Web browser,
WebAccess must convert them to HTML. Because some documents contain unexpected data,
WebAccess cannot convert them. In earlier versions of GroupWise, the WebAccess Agent
sometimes shut down when it could not convert a document. This occurrence then interrupted the
activities of all WebAccess users.
The Document Viewer Agent isolates the document conversion task from the WebAccess Agent.
The Viewer Agent can simultaneously convert multiple documents into HTML format. If it
encounters a problem converting a document, the problem does not affect conversion of other
documents, nor does it affect the functioning of the WebAccess Agent. Therefore, WebAccess users
do not experience interruptions because of documents that fail to convert into HTML.
Figure 54-10
Viewer Agent
The Viewer Agent is automatically installed along with the WebAccess Agent, and the WebAccess
Agent manages the Viewer Agent, starting and stopping it as needed. The default configuration of
the Viewer Agent is sufficient to provide basic document conversion functionality. The Viewer
Agent is configured by editing its startup file (
gwdva.dva
). The default location for the startup
files varies by platform.
WebAccess
Agent
Web
Browser
Web
Server
Viewer
Agent
Document
Service Provider
WebPublisher
Application
WebAccess
Application
LDAP Provider
GroupWise Provider
Speller
Application
LDAP
Server
Post Office
Library