GroupWise 8 Support Pack 2
23
n
ov
do
cx (e
n)
16
Ap
ril 20
10
A patch for this problem is available in TID 2973639 in the
Novell Support Knowledgebase (http://
www.novell.com/support)
.
9.2.6 SSL Certificate Location on NetWare in a Cluster
When you specify the location of your SSL certificate file in a NetWare cluster, do not include the
virtual server name. Use the following format:
cluster_volume
:\
path_to_certificate
If you include the virtual server name, you receive the following error message:
8209 Path not found
9.2.7 Viewer Agent Issues on NetWare
On NetWare, the Viewer Agent requires at least 1 GB of memory for running about 5 worker
threads. By default, 5 threads are started. The maximum number of threads has been lowered to
8.
On NetWare,
Memory Protection Fault Cleanup
must be set to
On
in order for the Viewer
Agent worker processes to recover successfully when a document fails HTML conversion.
On NetWare,
Memory Protection Restart Count
should be set greater than 1.
On NetWare, when a document fails HTML conversion and its worker process dies, NetWare
creates a small file named
core*.dmp
in the server’s root directory. You should periodically
delete these files.
9.3 Linux WebAccess Issues
“WebAccess Installation Security” on page 23
“WebAccess Update Issue” on page 24
“Conflict with GroupWise 7 Version of the WebAccess Application” on page 24
“WebAccess Re-installation Issue” on page 24
“Viewer Agent Issues on Linux” on page 24
9.3.1 WebAccess Installation Security
During installation, the Linux WebAccess Installation program requires access to eDirectory by way
of LDAP authentication. The LDAP Group object includes an option named
Require TLS for Simple
Binds with Password
, which is enabled by default. With this option enabled, you must provide the
LDAP server’s trusted root certificate, which must be exported from the LDAP server, in order for
LDAP authentication to take place (typically on port 636) during installation of WebAccess.
Unless you already have SSL set up, an easier alternative is to disable
Require TLS for Simple Binds
with Passwords
in ConsoleOne, which allows LDAP authentication to take place using clear text
(typically on port 389), during installation of WebAccess. After disabling the option, restart
eDirectory, install WebAccess, then re-enable
Require TLS for Simple Binds with Password
and
restart eDirectory again.