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GroupWise 8 Support Pack 2
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9.1.2 GroupWise 8 WebAccess Compatibility with Earlier Versions of WebAccess
Before GroupWise 8, you could successfully run different versions of the WebAccess Agent and the
WebAccess Application together. For example, you could install a new version of the WebAccess
Application on your Web server while still running the previous version of the WebAccess Agent for
the domain.
Starting in GroupWise 8, the recommended update procedure is to update all the WebAccess Agents
in your GroupWise system first, then update all the WebAccess Applications. Long-term use of the
mixed-version configuration is not supported and can result in time zone problems. You must update
both the WebAccess Agent and the WebAccess Application to the same version in order to ensure
proper functioning of the GroupWise 8 WebAccess client.
IMPORTANT:
Running a new WebAccess Application with an older WebAccess Agent is no
longer supported.
9.1.3 New Location for the WebAccess Application Configuration File
The location of the WebAccess Application configuration file (
webacc.cfg
) has changed in
GroupWise 8.
If you have manually modified settings in your existing
webacc.cfg
file in the old location, you
must make the same manual changes to the new
webacc.cfg
file in the new location. Differences
between the old file and the new file are not merged into the new file by the GroupWise Installation
program.
The WebPublisher Application configuration file (
webpub.cfg
) has also been moved to a parallel
new location and customizations to the file must be transferred manually.
9.1.4 Blank Login Page
The GroupWise 8 WebAccess client Login page might flash and then go blank in Internet Explorer
7. If this happens, clear the browser cache. In Internet Explorer, click
Tools > Delete Browsing
History > Delete All
.
9.1.5 Login Page Reappears after a Successful Login
If the WebAccess login page appears in one or more of the frames (for example, the Folder list or the
Item list) after a WebAccess user has successfully logged in, the user is probably accessing
WebAccess through one or more proxy servers.
To prevent this problem:
1
In ConsoleOne, right-click the WebAccess Application object (GroupWiseWebAccess), then
click
Properties
.
Platform
Old Location
New Location
NetWare:
sys:\novell\webaccess
sys:\novell\groupwise\webaccess
Linux:
/opt/novell/groupwise/webaccess /var/opt/novell/groupwise/webaccess
Windows:
c:\novell\webaccess
c:\novell\groupwise\webaccess