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My network does not appear in the wireless network list.
➤
Verify that the MiFi LEDs are on and are not showing an error condition . [See
➤
Refresh your network list .
•
Windows:
Click
Refresh Network List
on the left side of the Wireless Network Connection screen . If
that does not work you can try the following:
1 . Open
Network Connections
.
2 . Right-click
Wireless Network Connection
and select
Properties
.
3 . Click the
Wireless Networks
tab .
4 . Delete any unused wireless connections from the Preferred Networks list and click
OK
.
5 . Restart your computer .
•
Mac: Try rebooting your computer .
The LED stays solid red or “SIM not found” displays on the MobiLink Connection
Manager
➤
The SIM card may be missing or inserted incorrectly . Pull out the battery and reseat the SIM
card . Be careful not to touch the contact points when handling the card . [See
The LED is flashing red.
➤
The SIM card is locked . Enter your PIN code when prompted . If you enter the wrong PIN code 3
times, you will be prompted to enter your PUK code . If you enter the wrong PUK code 10 times,
your SIM card will be locked forever . Contact your network provider to obtain a new SIM card .
I see the network name but cannot connect to MiFi.
➤
Check the user name, password, and access point name (APN) in your connection profile . If any
of these are wrong, you will not be able to connect to the network . [See
I get a message that MobiLink 3 cannot be installed when I try to use MiFi in
USB mode.
➤
You might not have administrative privileges . Contact your system administrator or log on to
your computer as an administrator and try plugging it in again .
Can I use the microSDHC card when MiFi is connected in WiFi mode?
➤
Yes . Open the MiFi Login Home page (
) . Then click the microSD Files tab . [See