Nova NovaBox, Руководство пользователя, Страница: 42 / 48

18
Problem Possible cause Suggested solution
There are smartcard error
messages . Your set-top box cannot
detect or recognise your
smartcard . Make sure that you have the correct
smartcard and that it is properly inserted .
Restart the set-top box or reset the
parameters . If the messages persist, please
contact Customer Service .
You have forgotten your PIN
code . Please contact Customer Service to reset
the PIN code .
Your smartcard does not
work with any other set-top
box that you may have . Your smartcard will work
only with the set-top box it
was provided with . It cannot
be used with any other set-
top box . Make sure that your smartcard is used only
with your set-top box .
The HDMI output of your set-
top box does not seem to be
functioning . Standard HDMI cable may
not be connected properly . Please ensure that the standard HDMI cable
is connected properly at each end .
Your TV may be unable to
communicate properly with
the HDMI input . Turn the TV off and on . Contact your TV
manufacturer for further assistance .
NOTE: If you experience a problem even after the above checks, please contact Customer Service for
further assistance.
GENERAL PROBLEMS