
© Nous Imaging, Inc.
FIRMM
®
Installation Guide - Siemens
Page 15
320-00201-DO-05
Revision 12
Released: 02/2022
Note
:
The FIRMM tablet should be left on and connected at all times. If users observe that images
are taking longer than expected to be displayed on the console, verify that FIRMM is running or de-
activate FIRMM transfers using the
FIRMM stop always-send
or
FIRMM stop one patient
shortcuts in the Windows Start Menu.
7
Activating your FIRMM License
Your FIRMM system should come out of the box with a license that enables all its features.
You will receive updated licenses if you purchase new subscription options, or at the time you
renew a subscription for the FIRMM application. Your updated licenses are available by contacting
FIRMM Technical Support at +1-844-668-7464 or emailing
The new license key may be loaded directly into the FIRMM software as follows.
From the Home or Settings tabs on FIRMM,
select the information icon
(the yellow “i”) in the
upper righthand corner to bring up the software “About” screen:
This screen shows you the current version of the FIRMM software, the hardware identifier for the
FIRMM Tablet Computer, and the existing license(s) on your system.
The FIRMM Technical Support engineer may ask to confirm your Hardware ID by reading it over
the phone.
The FIRMM Technical Support engineer can send you your twenty-five character license key by
email or SMS text, or simply read it over the phone.