Feature interaction
Page 41 of 48
Message Center Description and operation
These telephones have the capability to light or extinguish Message Waiting
lamps by manually entering the DN of the telephone for which a message was
taken. Call processing is the normal call processing for CFNA, not the
Message Center call processing. When a call is forwarded, the MSG INDIC
lamp does not light, since this is not true Message Center operation.
Call Transfer/Conference from 500/2500 telephones
Message Waiting interrupted dial tone is not provided when the user flashes
the switchback to activate Call Transfer or Conference. The normal dial tone
for this purpose is provided.
Flexible CFNA to any DN
Flexible CFNA to any DN forwards unanswered calls to a predesignated
CFNA DN. All telephones with Message Waiting Allowed have the CFNA
DN assigned to the Message Center regardless of whether Flexible CFNA has
been selected by the customer or whether CFNA is allowed or denied for the
telephone.
Hunting
Hunting should be denied on telephones serving as the Message Center. On a
user basis, Hunting takes precedence over Message Waiting. However,
Message Waiting can be activated after Hunting, provided the hunted
telephone is Message Waiting Allowed and does not answer the call. If
desired, the MC DN can be specified as the Hunt number.
Listed Directory Number
A Message Center can be assigned to a Listed Directory Number (LDN) and
behaves in a similar manner to an Attendant Message Center. The calls come
in on an LDN ICI instead of the MSG CENTER ICI, and direct message calls
do not activate the MSG CANC key. The operator must access the user
telephone directly to cancel that telephone’s Message Indication.
Ring Again for 500/2500 telephones
Message Waiting interrupted dial tone is not provided when the user flashes
the switchback to activate Ring Again. For this purpose, the normal dial tone
is provided.
Feature.bdy Page 41 Thursday, December 19, 1996 2:57 PM
