Nortel M2216ACD, Руководство пользователя

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Agent features: Walkaway and Return
Walkaway and Return
Use this feature when you need to leave your desk during an ACD call, a
non-ACD call, or while in the Not Ready state.
To Walkaway during an active ACD
or non-ACD call:
˙
Press
Hold
. The LCD indicator beside the
In-Calls extension.
To Walkaway while in Not Ready
mode (Not Ready LCD indicator is on,
and
NOT READY
is shown on the
display):
˙
1. Press
Hold
.
2. Unplug the headset or headset.
To return from Walkaway:
1. Plug in the headset or the receiver, or
pick up the built-in receiver, whichever
you use normally.
∫
Not Ready
or
∫
In-Calls
or
∫ 2637
2. Press the key next to the flashing
indicator.
Note:
If a caller disconnects before you
return from Walkaway, the Not Ready
indicator flashes. When you return from
Walkaway, you are in Not Ready mode.