26
Follow-up Service
Requesting Service
1
2
Model code
Product name of water heater is displayed
< Ex:Error code >
<Screen display (Example)>
Operation
Screen Display
Description
If an error code is displayed, the model name and code can be checked
* If more than one water heater is installed,
this procedure cannot be used.
1
Press the
button
inside the cover.
<Screen display (Example)>
<Screen display (Example)>
●
Identifying units that require service (system dependent).
Operation
Screen Display
Description
* Service and warranty periods are based on the type of product and the application type.
Refer to the Limited Warranty provided with the water heater for complete details.
* Refer to the "Troubleshooting" section in this manual as well as the Owner’s Guide supplied with the
water heater. If the problem is not corrected, please contact Dux Service Department at 1300 365 115
(Australia) or 0800 729 389 (New Zealand).
Press the
button.
button is
pushed again.
(Return to previous screen. )
* If the display is left untouched
for approximately 60 seconds,
it will return to the previous
screen.
Press the
button to check the status of the system
* If you press the
button
, the
screen of step 1 is displayed.
If you press the
button
, the
screen returns to the previous
screen.
* If the
button is pushed or
it is left untouched for approximately
10 minutes, it will return to
the previous screen.
* Status can be checked regardless of
whether the
button is ON/OFF.
Press the
button twice
inside the cover.