If and when your registered product is in need of service, customers must first contact
Nordost (or an authorized Nordost dealer) to obtain a Return Authorization number. Before
sending any products in for evaluation and service, the sender must mark the outside of the
package with the aforementioned RA number. All returns/repairs must be sent prepaid and
packed appropriately for safe shipment. It is recommended that the package is insured or
sent by a method that provides tracking of the package, as Nordost is not liable for any
goods before arriving at the factory.
OBTAINING WARRANTY SERVICE
To qualify, please visit
www.nordost.com/
product-registration.php
and fill out the
form, together with proof of purchase,
within 30 days of purchase.
Nordost warrantees its cable products (with the exception of its headphone cables, which
carry 24 month warranties) to be free from defects in workmanship and materials to the
original purchaser, under normal use and service, for the lifetime of the product from the
date of original purchase from Nordost or its authorized reseller. Nordost’s sole obligation
under this express warranty shall be, at Nordost’s option and expense: to repair the
defective product or part, deliver to customer an equivalent product or part to replace
the defective item, or if neither of the two foregoing options is reasonably available.
Nordost may, at its sole discretion, replace the defective product with a new product of
equal or superior value. All products that are replaced will become property of Nordost.
This warranty is non-transferable and is valid for products and parts from Nordost or its
authorized reseller.
NORDOST WARRANTY POLICY
JUL 2022
Nordost 93 Bartzak Drive Holliston MA 01746 USA
Email:
Website:
www.nordost.com
