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- Inadequate chlorine or
shock levels
- Addition of incompatible
chemicals.
Excessive foam
- pH, total alkalinity not
- Add an anti-foam agent. If not
in balance
reduced, add shock.
- Low calcium hardness
- Adjust chlorine level
- Inadequate oxidation
- Test pH, adjust if necessary
- Addition of incompatible
- Take water sample to dealer to
chemicals
check total alkalinity and calcium
- Buildup of body oils
hardness.
and/or contaminants
Problem
Cause
Solution
Odor
- Inadequate ventilation
- Clean with non-abrasive Hot Tub
- Addition of incompatible
surface cleaner
chemicals
- Clean the underside of the cover
- Insufficient oxidation
with a cover cleaner or hot soap and
- Inadequate cleaning of
water.
cover
- Chemical overdose
Waterline
- Buildup of body oils,
- Test pH and chlorine levels,
deposits
impurities
adjust if necessary
- Clean with a non-abrasive Hot Tub
surface cleaner
- Take water sample to your dealer
TROUBLE SHOOTING NOTES
AIR LOCK
In a new installation, or when the Hot Tub is drained and refilled, a small amount of air
might be trapped in the plumbing and pump. To purge the air from the lines, turn the
water pump off and loosen both pump fittings to allow the air to escape. Retighten the
fittings before attempting to operate the pump.
Using the ridge above the hydrotherapy jets as a guideline, always make sure that the
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