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TROUBLE SHOOTING
If you face some technical problem with your charger, please refer to below table for any help.
If below solutions do not provide any help, thanks to bring back your aplliance where you purchased it,
to be checked by after-sales service.
Never repair or modify the product yourself.
PROBLEM
POSSIBLE REASON
SOLUTION
Charger is not working
The plug is not well connected to
main socket
Firmly connect the power supply to
the main socket
Your electrical system has some
problems
Ask a professional technician to
check your electrical system
Cables are damaged
Contact after sales service
or professional technician for
inspection and fixing
Battery voltage not correct
(12V or 24V)
If the battery is not 12V or 24V, do
not use the charger to charge it
Battery voltage level is under 2V
The battery voltage is too low and it
cannot be recharged
Poor connection between
connectors
Reconnect the connectors
Reverse polarity
Reconnect the clamps or eyelets
Overheat
Appliance has been used too long
Switch off and keep the charger
unused until it cool down
DISPOSAL OF THE PRODUCT
Selective collection of waste electrical and electronic equipment.
Electrical equipment must not be disposed of with household waste.
Pursuant to European Directive 2012/19/EU on waste electrical and electronic equipment,
and its transposition into national law, waste electrical equipment must be collected
separately and disposed of in designated collection points. Contact the local authorities or the
vendor for advice on recycling.