•
Check the problem with a reference phone to see that it actually is a problem and not some
misunderstanding of the camera capabilities.
•
Check that nothing is blocking the camera’s field of view, such as a broken camera window, dirt, or a
window protective foil still attached.
•
If the IQ problem is real and there is nothing visibly wrong, the camera module should be changed.
If the camera does not start, locate the problem using camera tests in the Care suite. Other checks without
going under the cans:
•
Measure the camera fuse F1400 and change it if needed. If the fuse is broken change also the camera
module.
•
Visually inspect component/PWB damages
•
Change the main camera and test again
RM-824; RM-825; RM-826
Camera Module Troubleshooting
Page 5 – 18
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Issue 2
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