Service Manual Level 1 and 2
Nokia Lumia 630 (RM-976, RM-977)
Nokia Lumia 630 Dual SIM (RM-978, RM-979)
Version 1.0
Phone reset
Option 1: About menu
- Use this option if the consumer knows the lock code
- This option warns the consumer about data loss!
- Tap Settings > About > reset your phone
Step 1
Make sure the phone is turned Off.
1. Press and hold the power key
2. Phone vibrates (release the
power key)
3. Press and hold the volume
down key
4. Exclamation mark is shown on
the screen (release the volume
down key)
Software / operating system (OS) reset
The software / operating system (OS) reset returns the phone to its out-of-the-box state. Note that this
procedure erases all consumer data! Always first try to perform a hardware reset.
Option 2: Hardware key combination
- Use this option if the phone is locked and the consumer does not know the code
- Note: no warning about data loss!
- Do not advertise this feature to consumers!
Follow next steps to perform OS reset with phone keys.
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