Nokia IP150 Security Platform Installation Guide
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Troubleshooting
This chapter provides troubleshooting tips, problems, and solutions related to Nokia IP150
appliance installations.
For information about how to reinstall Nokia IPSO on to your appliance, see the
Nokia IPSO
Boot Manager Reference Guide
for the version of Nokia IPSO that you are using.
General Troubleshooting Information
The information in this section relates to problems you might encounter during the Nokia IP150
appliance installation.
Appliance Not Receiving Power
Problem
Power cord is not properly plugged in.
Solution
Check cord. Make sure it is properly seated at both ends.
Problem
Power supply not providing power.
Solution
Check power source. If no power is present at the source, take appropriate action
such as inserting a new fuse or resetting circuit breaker.
Unable to Log In to the Console Port—No Error Message
Two laptop computers (using terminal emulation programs) or terminals should be able to
communicate back to back in the same way that the terminal communicates with the IP150
appliance. If this is not possible with your laptop computer or terminal, the problem is with the
terminal or cable and not with the appliance.
Problem
No console connection to the IP150 appliance.
Solution
For information about how to create a console connection, see
“To connect to the
console”
on page 32.
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