CONFIDENTIAL
17
(25)
NPE-4 6310/NPL-1 6310i
Repairhints
Customer Care Europe & Africa
Version 1.0 Approved
SCCE Training Group
Date 15.08.2002
©
NMP 2002
Checked
by:
SCCE Training Group
Approved by:
SCCE
Tuning problems with Phoenix SW 3.72.002
Tuning problem with FPS-8
If the NPE-4 is connected to FPS-8 Flashbox via FBUS-cable, the reset does not work. When closing the energy management
calibration window, Phoenix tries to reset the phone. The NPE-4 goes in off state and does not start again automatically. In this
case the phone has to be switched on manually.
RX Channel Select Filter calibration all measurements = “0” at GSM1800
There is a misleading information in RX Channel Select Filter calibration at GSM1800. All values are “0” after tuning the “
RX
Channel Select Filter calibration
” under menu “
Tuning/ RX Channel Select Filter calibration”
. The shown information is wrong.
Tune the phone only in GSM900. These values are the same also for GSM1800.
For more information look at SB-026.
TX tuning problem
When starting TX tuning without connected coaxial cable to X802 antenna connector and going to power level 8 or higher, the
phone goes in reset state.
Everytime when tuning the phone first connect the coaxial cable and then start the tuning procedure.
SW faults
Totally dead
Phone jammed
No memory access/ hangs up
No service
If one of the above mentioned faults happens, first try to flash the phone with SW version 4.31 or newer.
If the fault persists refer to
chapter Electrical faults/ totally dead