SR Troubleshooting
1. Output Slot Paper Guide
Refer to this section when you frequently have void labels even though the print
quality of those labels is not deteriorated at all and they do not have any blur.
Please see “Problem No.2 Blurred Print” when you have blurred prints.
Remedies for Multiple Voids
When the output slot paper guide is
not installed correctly, voids may
occur even though the barcodes are
printed normally.
Insert the output slot paper guide
into the slots
at its both
sides.
2. How to Clean the Verifier Lens
Turn the power off.
→
Remove the
labels. Pull the paper guide toward
you and remove it. Clean the
verifier lens with the cotton swab
dampened with alcohol (See the
figure on the right.)
Set the labels, turn on the printer,
and print labels. If the trouble
persists, go to the next step.
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