Your call can wait at your phone . . .
Hold
1. Do not hang up.
2. Press
.
•
This puts your outside call on System
Hold. Your co-workers can take the
call off Hold. To place the call on
Exclusive Hold, press HOLD again.
•
Intercom calls automatically go on
Exclusive Hold when you press HOLD.
1. (Optional) Lift handset.
2. Press flashing
.
OR
2. If the call was not on a line key (or was an
Intercom call), press
.
OR
2. If a co-worker placed the outside call on
Hold (and you don’t have a line key for it):
•
Press
+
+ line number (e.g.,
801) or co-worker’s extension number.
Reroute your calls
Transfer
1. Press
and dial your co-worker’s
extension number.
•
To transfer the call to Voice Mail,
press FLASH before dialing your
co-worker.
•
You can optionally press a DSS,
Hotline or Call Coverage key.
Send (Transfer) your
call to a co-worker:
Easily retrieve a call
from Hold:
Use Hold instead of
leaving the handset
off-hook:
Handling Your Calls
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