eNBioAccess-T1 User Guide
25
(138-827) (Bangi-dong, Hyundai Topics Building) 4
th
Floor, Wiryeoseongdae-
ro, Songpa-gu, Seoul, Korea
Tel : 82-2-6488-3232 , Fax : 82-2-6488-3099,
E-Mail: [email protected]; http://www.nitgen.com
5.5. When the authentication is successful but the door does not open
Check that the access is controlled by the time zone.
5.5. When the user is not registered
This product is set by default to operate as a network mode.
If the connection is abnormal in the network mode, the user cannot be registered.
Check the network connection status.
5.6. When the product is unstable or does not work
Select the terminal in the terminal management menu of Access Manager Professional, click
the right mouse button, and select the [terminal Restart] item. Then, the terminal will restart.
If the server management program is being used, try to run the server again.
If the terminal does not normally work after checking all of the above, please contact our
Customer Support Team.
