TRUE METRIX
®
PRO System Comprehensive Resource Guide (GDH-FAD Enzyme)
Troubleshooting 29
Troubleshooting
The following is a brief guide for Troubleshooting the
most common errors when using TRUE METRIX
®
PRO.
If any problems arise that cannot be resolved by using
the guide or the Display Messages, please call for
assistance.
1. After inserting test strip into Test Port, meter
does not turn on.
Test strip is inserted upside down or backwards.
- Remove test strip. Re-insert test strip correctly.
Test strip not fully inserted.
- Remove test strip. Re-insert test strip fully
into meter.
Test strip error.
- Remove test strip. Repeat with new test strip.
Dead or no battery.
- Replace battery.
Battery in backwards.
- Check placement of battery. Battery positive (“+”)
side must face up.
Meter error.
- Call for assistance.
Troubleshooting
2. After applying the sample to the test strip,
test does not start/meter does not begin testing.
Sample drop too small.
- Repeat test with a new test strip and a larger
sample drop.
Sample applied after two minute automatic shut-off
of meter.
- Repeat test with a new test strip and apply sample
within 2 minutes of inserting test strip.
Problem with test strip.
- Repeat test with a new test strip.
Problem with meter.
- Call for assistance.
Содержание True Metrix Pro
Страница 3: ...Introduction...
Страница 9: ...System Components...
Страница 16: ...Clinical Information...
Страница 21: ...Meter Setup Quality Control Testing...
Страница 29: ...Blood Glucose Testing...
Страница 32: ...Diabetes Data Management Capabilities...
Страница 37: ...System Maintenance...
Страница 43: ...Training Program...
Страница 53: ...References...
Страница 55: ...Appendix A Clinical Studies Note Available for download at www niprodiagnostics com...
Страница 57: ...Appendix C Safety Data Sheets...
Страница 60: ...Appendix D Forms...
Страница 62: ...Appendix E Proficiency Testing Information...