8
Cleaning and Maintenance
CAUTION:
Make sure that the power head is unplugged from power source before
inserting or removing any attachment and before cleaning.
DO NOT
immerse the power head into water or any other liquid. Clean with a damp
sponge or cloth and wipe dry.
The Master Prep
™
Advantage
pitcher, storage lid, splash guard and blades are all
dishwasher safe. It is recommended to place the storage lid and the blades on the top
rack. Use extreme caution when handling the blades as they are very sharp.
Clean the Ninja
™
Master Prep
™
Advantage
and all parts before first use and immediately
after each use.
PROBLEMS
POSSIBLE REASONS & SOLUTIONS
Motor Doesn’t Start
or Blades Don’t
Rotate.
Check that the bottom of motor head is clean and
there is no food blocking connection when placing on
containers.
There is too much food in the pitcher.
The unit has overheated. Unplug and wait approximately
10 minutes before using again.
Make sure the splash guard is securely on pitcher.
Make sure the power head is securely placed on splash
guard.
Check that the plug is securely inserted into the electrical
outlet.
Check fuse or breaker. Replace fuse/reset breaker.
Food is Unevenly
Chopped.
Either you are chopping too much food at one time, or
the pieces are not small enough. Try cutting the food
into smaller pieces of even size and processing smaller
amounts per batch.
Food is Chopped Too
Fine or is Too
Watery.
The food has been over processed. Use brief pulses or
process for shorter time. Let blades stop completely
between pulses.
Food Collects On
Splash Guard/Safety
Cover or On the Sides
of the pitcher.
You may be processing too much food. Turn the machine
Off. When the blades stop rotating, remove the power
head and the splash guard. Remove some of the food
being processed.
You Cannot Achieve
Snow From Solid Ice.
Do not use ice that has been sitting out or has started
to melt. Be sure to use short pulses in the beginning to
break up large pieces.
Troubleshooting Guide
QB800NZ_30_IB_120626_3.indd 8
12-06-26 12:59 PM
