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ninjakitchen.co.uk

ninjakitchen.co.uk

NOTE:

 If the kettle is lifted from the 

base during a heat cycle, this will cancel 
the cycle. 

6

  When the water has reached the 

selected temperature the kettle will 
beep and automatically switch off. If 
Hold Temp is selected, the kettle will 
continue to hold the temperature for up 
to 30 minutes.

HOLD TEMP

Hold Temp is the kettle’s ability to 
maintain the selected temperature for 
up to 30 minutes, after the heating cycle. 
Select Hold Temp any time before, during, 
or within 30 seconds of completion of 
a heating cycle to turn it on. Press Hold 
Temp again to turn it off. While the feature 
is on, Hold Temp will illuminate orange 
on the control panel. After 30 minutes of 
holding the temperature, the kettle will 
automatically shut off.

USING YOUR KETTLE - CONTINUED

WARNING:

 Never immerse the device, 

base or power cord in water or place in 
a dishwasher.

WARNING:

 Do not use chemicals or 

abrasive cleaners internally or externally.

1

  Unplug the kettle and allow to cool 

down before cleaning.

2

  Use a damp cloth to clean the exterior 

of the kettle and base. Only use non-
abrasive cleaning materials. 

3

  The limescale filter can be easily 

removed. Open the lid and slide the 
filter up and out of the spout.

4

  The filter can be cleaned by running 

under a hot water tap and rubbing with 
a cloth or brush.

5

  To replace the filter, slide into place at 

the back of the spout, until it snaps in 
place.

CLEANING AND MAINTENANCE

DESCALING

Your kettle will not work properly if it is not 
descaled regularly. Regular descaling can 
increase the life of the kettle, allowing it to 
boil water faster and with less energy. Scale 
is a naturally occurring buildup of mineral 
deposits caused by impurities in water, 
especially hard water. The ideal frequency 
to descale depends on water hardness. 
Descaling can be completed with a descaling 
agent specifically designed for kettles. 
Follow the directions on the descaling agent 
package,

Or
1

  Fill the kettle with equal parts water 

and white vinegar.

2

  Let it sit for 30 minutes.

3

  Discard solution and rinse the kettle 

with clean water.

4

  Repeat this process until all deposits 

are removed.

TROUBLESHOOTING GUIDE

FAQ

Power off the unit and call Customer Service at

 0800 862 0453

So we may better assist you, 

please register your product online at

 

ninjakitchen.co.uk/registerguarantee

 

and have the 

product on hand when you call.

NOTE:

 To mute the kettle, press and 

hold the HOLD TEMP and - buttons for 
5 seconds.

NOTE:

 The HOLD TEMP will only 

activate after the water has reached 
the target temperature. If HOLD TEMP 
is pressed before a heating cycle, you 
must first start a heating cycle.

NOTE:

 If 100°C Boil is selected the 

temperature will hold at 93°C for up to 
30 minutes.

BOIL DRY PROTECTION

If the kettle has insufficient water when 
starting a heating cycle, the kettle will 
automatically switch off to protect from 
overheating and causing damage. The 
kettle beep and the temperature display 
will read "dry" to signify that the kettle has 
boiled dry. Allow the kettle to cool for at 
least 10 minutes before refilling.

The power base won't turn on�

•   Make sure the power cord is securely plugged into 

the socket. 

•   Insert the power cord into a different socket. 

The kettle is not heating up�

•   Overheat control has tripped. Let the kettle cool 

down.

•   Ensure the kettle is fully seated on the power base.

Hold Temp function is not working

•  The Hold Temp function is not default and needs 

to be turned on or off by pressing the Hold Temp 
button. When the function is on, the button will 
be illuminated orange. A heating cycle must be 
started to activate the Hold Temp feature. After 
turning on Hold Temp before a heating cycle, 
press START/STOP to begin the heating cycle.

The unit turns off before coming to target 

temperature�

•   The kettle contains too much scale, refer to the 

descaling instructions.

Display messages: 
dry:

 - There is an insufficient amount of water inside 

the kettle. Allow the kettle to cool for at least  
10 minutes, then add fresh, room temperature water 
to at least the minimum 0.25 L marking and restart 
the heating cycle.
- If there is already water filled up to at least the 
minimum 0.25 L marking, please call Customer 
Service at 

0800 862 0453.

Er:

 - If the temperature display shows "Er" and then 

a number (ex. "Er 01"), contact Customer Service at 

0800 862 0453.

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