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ninjakitchen.eu
TROUBLESHOOTING GUIDE
CARE & MAINTENANCE
CLEANING
1
Separate all parts.
2
Wash all containers in warm, soapy
water with a soft cloth.
3 Hand-Washing
Wash blade assemblies in warm,
soapy water using a dishwashing
utensil with a handle to avoid direct
contact with the blades. Exercise
care when handling blade assemblies
as the blades are sharp. Thoroughly
rinse and air-dry all parts.
Dishwasher
All attachments are dishwasher safe.
It is recommended that the lids,
containers, and blade assemblies
be placed on the top rack of the
dishwasher
ONLY.
Ensure the blade
assemblies are removed from their
containers before placing in the
dishwasher. Exercise care when
handling blade assemblies.
Motor Base
Turn off the unit and unplug
the motor base before cleaning.
Wipe motor base with a clean,
damp cloth.
Clean the touchscreen with a soft
cloth, such as microfibre, to prevent
scratching. To remove residue from
the touchscreen, you may use an
all-purpose cleaner.
NEVER
spray the base or
touchscreen with water or
other liquids.
DONOT
use abrasive cloths/
pads/brushes to clean the base
or touchscreen, as this can dull or
scratch the surface.
STORING
Wrap the power cord around the cord
wrap on the back of the motor base.
Store the unit upright and store all
blade assemblies inside or attached to
their respective containers with their
lids locked into place.
DONOT
store blended or unblended
ingredients in the Single-Serve
Cup with the Pro Extractor Blades
®
Assembly attached.
DONOT
stack items on top of the
containers. Store any remaining
attachments alongside the unit or
in a cabinet where they will not be
damaged or create a hazard.
RESETTING THE MOTOR
THERMOSTAT
This unit features a unique safety
system that prevents damage to
the motor and drive system should
you inadvertently overload it. If the
unit is overloaded, the motor will be
temporarily disabled. Should this occur,
follow the reset procedure below.
1
Unplug the unit from the socket.
2
Allow the unit to cool for
approximately 15 minutes.
3
Remove the container’s lid and blade
assembly. Empty the container and
ensure no ingredients are jamming
the blade assemblies.
IMPORTANT:
Ensure that
maximum capacities are not
exceeded. This is the most typical
cause of appliance overload.
If your unit needs servicing,
please call Customer Service
at on 0800 862 0453.
WARNING: To reduce the risk of shock and unintended operation,
turn power off and unplug unit before troubleshooting�
Unit doesn’t turn on�
• Make sure unit is plugged in.
• Display will read “
” once connected to power.
• Place container on base and rotate it clockwise until it clicks into place. Available
programs will illuminate, indicating the unit is ready for use.
Unit doesn’t turn off�
• Remove container from base by rotating it anti-clockwise and lifting it. Display should
turn off. Unplug the power cord from the socket.
Food is not evenly chopped�
• For best results when chopping, cut pieces down to even sizes and do not overfill the
Precision Processor
™
bowl.
Doesn’t mix well; ingredients get stuck�
• Using the pre-set programs is the easiest way to achieve great results. The pulses and
pauses allow the ingredients to settle toward the blade assembly. If ingredients are
routinely getting stuck, adding some liquid will usually help.
• When filling the cup, start with fresh fruit or vegetables, then leafy greens or herbs. Next add
liquids or yogurt, then seeds, powders, or nut butters. Finally, add ice or frozen ingredients.
Motor base won’t stick to worktop or table�
• Make sure surface and suction feet are wiped clean. Suction feet will only stick to
smooth surfaces.
• Suction feet
WILLNOT
stick on some surfaces such as wood, tile, and non-polished finishes.
•DONOT
attempt to use unit when the motor base is stuck to a surface that is not
secure (cutting board, platter, plates, etc.).
Unit is difficult to remove from worktop for storage�
• Place your hands underneath both sides of the motor base and gently pull the unit up
and towards you.
You get a blinking “
” Message
• The unit can detect which container is attached to the motor base. You may be
trying to use a program that is not designed for the container you have installed. The
programs will light up, indicating which programs are available for each container.
It’s taking longer than usual to vacuum seal my container�
• It will typically take 10-20 seconds to seal your cup and 30-60 seconds to seal your pitcher.
• Replace your AA batteries.
Rubber seal was removed from container�
• If further assistance is needed, call customer service on 0800 862 0453.
Can’t remove Pro Extractor Blades Assembly from Cup or Lid from Pitcher�
• Container will be vacuum sealed shut after using the FreshVac pump.
• Release the vacuum seal by gently pulling up on the rubber seal tab before opening.
