23
SG
ninjakitchen.sg |
MY
ninjakitchen.my
TROUBLESHOOTING GUIDE
WARNING: To reduce the risk of shock and unintended operation,
turn power off and unplug unit before troubleshooting.
Display reads “
- -
”.
•
If the display reads “
- -
”, install a container and the available program buttons will
illuminate, indicating the unit is ready for use. Ensure the lid is fully engaged and the
container has been rotated clockwise and clicked to lock into place.
•
If vessel is properly installed and the display reads ‘- -’, ensure the interior of the base
area is clean of any debris.
•
If the display reads “- -”, the Coffee & Spice Grinder is either not installed or not properly
installed on the motor base. Ensure it is properly installed by rotating clockwise until it
clicks into place. The program buttons will illuminate, indicating the unit is ready for use.
Display reads “E1”.
•
If the display reads “E1”, unplug the unit from the electrical outlet and allow it to cool for
15 minutes. Remove the blade assembly or the Coffee & Spice Grinder and empty the
contents to ensure no ingredients are jamming the blade assembly.
Display reads “E2”.
•
If the display reads “E2” unplug the unit from the electrical outlet and allow it to cool for
5 minutes. Remove the blade assembly and empty the contents to ensure no ingredients
are jamming the blade assembly. If output is too thick and ingredients are not processing
properly, add more liquid.
Blade speed sometimes changes when blending thinner ingredients.
•
When using speed 9 or 10 with the Pitcher, you may notice a change in the blade speed
when blending thinner ingredients. This is due to the smart technology in the blender
and is part of the unit’s normal operation.
Unit doesn’t mix well; ingredients get stuck.
•
Using the Auto-iQ programs is the easiest way to achieve great results. The pulses and
pauses allow the ingredients to settle toward the blade assembly. If ingredients are
routinely getting stuck, adding some liquid will usually help.
•
When filling the cup, start with fresh fruit or veggies, then leafy greens or herbs. Next add
liquids or yoghurt, then seeds, powders, or nut butters. Finally, add ice or frozen ingredients.
•
If using the Power Smoothie Bowl, during the blending process twist the built-in tamper
counterclockwise continuously to circulate ingredients.
Unit moves on counter while blending.
•
Make sure the surface and feet of the unit are clean and dry.
Preset program will not work.
•
The unit can detect which container is on the motor base. You may be trying to use a program
that is not designed for the container you have installed. The programs will light up, indicating
which programs are available for each container.
Food is not evenly chopped.
•
For best results when chopping, cut pieces of ingredients in a uniform size and don’t overfill
the Pitcher. Refer to the Quick Start Guide or Inspiration Guide for food prep instructions.
ENGLISH
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