11 FAQs
1. Check whether the speaker is paired or try to restart the speaker.
2. Check whether the vehicle is powered on or try restart the vehicle.
3. Are there any other applicable vehicles nearby? If yes, please turn them o
ff
.
4. Check whether the Bluetooth of the vehicle is connected.
1. Check the volume and adjust to the appropriate value.
2. In case of low battery voltage, please charge the battery.
1. Make sure the vehicle is within the e
ff
ective connection distance of the speaker.
2. There is obstacle between the speaker and the vehicle.
1. Make sure there is enough remaining battery.
2. Charge the speaker and turn it on.
Contact the o
ffi
cial after-sales service for support.
Problems and Issues
Possible solutions
Connection and pairing failure
for multiple times
Low volume or distorted sound
Interrupted music
The speaker indicator is not on
Other problems
Radio Equipment Directive
Segway Europe BV, Hogehilweg 8, 1101 CC Amsterdam, The Netherlands.
Hereby, Ninebot (Changzhou) Tech Co., Ltd, declares that the wireless equipment listed in this section are in
compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU.
Bluetooth
Frequency Band(s)
Max. RF Power
2.4000-2.4835GHz
20mW
8