12
8 Guarantee and Service
This Nil
fi
sk Handy 2-in-1 Re-
chargeable Vacuum Cleaner is
covered by a two (2) year guar-
antee on the machine, which
covers the motor, Adaptor,
switch and casing. The batter-
ies,
fi
lters,
fl
oor brush and other
accessories are covered twelve
months due to manufacturing
fault only and exclude wear and
tear.
The guarantee includes spare
parts and labour costs, and cov-
ers manufacturing and material
defects that may occur during
normal domestic use.
Service under the guarantee will
only be performed if it can be
proven that the defect occurred
within the product’s guarantee
period (a correctly completed
guarantee certi
fi
cate or printed/
stamped cash register receipt
with date and product type)
and on the condition that the
vacuum cleaner was bought as
a new product and distributed
by Nil
fi
sk-Advance. In the event
of the repair of defects, the
customer must contact Nil
fi
sk-
Advance to be directed to a
service agent at the customers
own expense. Upon completion
of any repairs necessary, the
vacuum cleaner will be returned
to the customer at the risk and
expense of Nil
fi
sk-Advance.
The guarantee does not
cover:
• Normal wear and tear of ac-
cessories and
fi
lters.
• Defects or damage occurring
as a direct or indirect result
of incorrect use - such as
the vacuuming of rubble, hot
ashes or carpet deodorant
powder.
• Abuse, loss or lack of main-
tenance as described in
Instructions for use.
• If the machine has been used
for home renovations.
• If the machine has been used
for suction of water, plaster
dust or sawdust.
Nor will it cover incorrect or poor
con
fi
guration, i.e. setting up or
connection, nor
fi
re-damage,
fi
re, lightning strike or unusual
voltage
fl
uctuations or any other
electrical disturbances such
as defective fuses or defective
electrical installations on the
supply grid, and defects or dam-
age in general that Nil
fi
sk-Ad-
vance consider to be the result
of causes other than manufac-
turing and material defects.
The guarantee becomes void:
• If a defect is caused by the
use of non-original Nil
fi
sk
parts.
• If the identity number is
removed from the vacuum
cleaner.
• If the vacuum cleaner has
been repaired by a non-Nil-
fi
sk authorized dealer.
• If the machine is used in a
commercial environment, i.e.
building contractors, clean-
ing contractors, professional
trades or any other non-do-
mestic usage.
The guarantee is valid in:
Denmark, Sweden, Norway,
Great Britain, Ireland, Belgium,
Holland, France, Germany, Po-
land, Russia, Austria, Switzer-
land, Spain, Portugal, Australia
and New Zealand, Estonia,
Latvia, Lithuania, Hungary,
Greece, Slovenia, Slovakia, The
Czech Republic, Italy, Finland,
Bulgaria, Romania and Turkey.
Australia Customer Care help-
line:
Telephone 1300 733 171
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