
Troubleshooting
Te
chni
cal
Note
s and
In
de
x
F
11
Flash does not fire.
•
The flash mode is set to
W
(off).
•
Scene mode with which the flash does not fire
is selected.
•
Flash is not fully raised. Do not hold down the
flash.
•
Another function that restricts flash is enabled.
Digital zoom cannot be
used.
•
Digital zoom
is set to
Off
in the setup menu.
•
Digital zoom cannot be used in the following
situations:
- When using smile timer
- When using the scene auto selector,
O
(pet
portrait),
Portrait
,
Night portrait
, or
Panorama
(when
Easy panorama
is
selected) scene modes
- When
AF area mode
is set to
Subject
tracking
- When continuous shooting mode is set to
Multi-shot 16
or continuous smile timer
Image mode
not
available.
Another function that restricts the
Image mode
option is enabled.
No sound when shutter is
released.
Off
is selected for
Sound settings
>
Shutter
sound
in the setup menu. No sound is heard with
some shooting modes and settings, even when
On
is selected.
AF-assist illuminator does
not light.
Off
is selected for the
AF assist
option in the
setup menu. AF-assist illuminator may not light
depending on the position of the focus area or the
current scene mode, even when
Auto
is selected.
Images appear smeared.
Lens is dirty. Clean lens.
Colors are unnatural.
White balance or hue is not adjusted properly.
Randomly spaced bright
pixels (“noise”) appear in
image.
Shutter speed is too slow or ISO sensitivity is high
as the subject is dark. Noise can be reduced by:
•
Using flash.
•
Specifying a lower ISO sensitivity setting.
Problem
Cause/Solution
A