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8. NIKO SUPPORT
In case of doubt or for the specific exchange procedure in case of a possible defect, contact the
Niko support service in Belgium at +32 3 778 90 80 or your wholesaler/installer. Contact details
and more information can be found at www.niko.eu under the “Help and advice” section.
9. GUARANTEE PROVISIONS
- The period of guarantee is four years from the date of delivery. The delivery date is the invoice date
of purchase of the product by the consumer. If there is no invoice, the date of production applies.
- The consumer is obliged to inform Niko in writing about the non-conformity, within two months
after stating the defect.
- In case of a non-conformity, the consumer only has the right to a product repair or replacement free
of charge, which shall be decided by Niko.
- Niko shall not be held liable for a defect or damage resulting from incorrect installation, improper
or careless use, incorrect operation, transformation of the product, maintenance that does not
adhere to the maintenance instructions or an external cause, such as damage due to moisture
or overvoltage.
- The compulsory regulations of the national legislation concerning the sale of consumer goods and
the protection of the consumer in the countries where Niko sells, directly or via sister companies,
subsidiaries, chain stores, distributors, agents or permanent sales representatives, take priority
over the above-mentioned rules and regulations.
EN
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