Warranty
All Products from NEWPORT ELECTRONICS, INC. are warranted
against defective material and workmanship for a period of one (1)
year from the date of delivery.
If the unit should malfunction, it must be returned to the factory for
evaluation. NEWPORT’s Customer Service Department will issue an
Authorized Return (AR) number immediately upon phone or written
request. Upon examination by Newport, if the unit is found to be
defective it will be repaired or replaced at no charge. However, this
WARRANTY is VOID if the unit shows evidence of having been
tampered with or shows evidence of being damaged as a result of
excessive corrosion; or current, heat, moisture or vibration; improper
specification; misapplication; misuse or other operating conditions
outside of NEWPORT’s control. Components which wear or which are
damaged by misuse are not warranted. These include contact points,
fuses, and triacs.
In addition to NEWPORT’s standard warranty period, NEWPORT
ELECTRONICS will extend the warranty period for one (1) additional
year only if the warranty card enclosed with each instrument is
returned to NEWPORT.
Newport is glad to offer suggestions on the use of its various
products. Nevertheless, NEWPORT warrants only that the parts
manufactured by it will be as specified and free of defects.
NEWPORT MAKES NO OTHER WARRANTIES OR REPRESENT-
ATIONS OF ANY KIND WHATSOEVER, EXPRESSED OR IMPLIED,
EXCEPT THAT OF TITLE, AND ALL IMPLIED WARRANTIES
INCLUDING ANY WARRANTY OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY
DISCLAIMED. LIMITATION OF LIABILITY: The remedies of
purchaser set forth herein are exclusive and the total liability of
NEWPORT with respect to this order, whether based on contract,
warranty, negligence, indemnification, strict liability or otherwise,
shall not exceed the purchase price of the component upon
which liability is based. In no event shall NEWPORT be liable for
consequential, incidental or special damages.
Every precaution for accuracy has been taken in the preparation of
this manual; however, NEWPORT neither assumes responsibility for
any omissions or errors that may appear nor assumes liability for any
damages that result from the use of the products in accordance with
the information contained in the manual.
SPECIAL CONDITIONS: Should this equipment be used in any
nuclear installation or activity, purchaser will indemnify NEWPORT
and hold NEWPORT harmless from any liability or damage
whatsoever arising out of the use of the equipment in such a manner.
Return Requests
Direct all warranty and repair requests/inquiries to the NEWPORT
Customer Service Department. BEFORE RETURNING ANY
PRODUCTS(S) TO NEWPORT, PURCHASER MUST OBTAIN AN
AUTHORIZED RETURN (AR) NUMBER FROM NEWPORT’S
CUSTOMER SERVICE DEPARTMENT (IN ORDER TO AVOID
PROCESSING DELAYS). The assigned AR number should then be
marked on the outside of the return package and on any
correspondence.
The purchaser is responsible for shipping charges, freight, insurance
and proper packaging to prevent breakage in transit. NEWPORT’s
warranty does not apply to defects resulting from action of the buyer,
mishandling, improper interfacing, operation outside of design limits,
improper repair, or unauthorized modification.
FOR
WARRANTY
RETURNS,
please have the following infor-
mation available BEFORE con-
tacting NEWPORT:
1. P.O. number under which
the product was PUR-
CHASED,
2. Model and serial number of
the product under warranty,
and
3. Repair instructions and/or
specific problems relative to
the product.
FOR
NON-WARRANTY
REPAIRS, consult NEWPORT
for current repair charges. Have
the following information avail-
able BEFORE contacting NEW-
PORT:
1. P.O. number to cover the
COST of the repair,
2. Model and serial number of
product, and
3. Repair instructions and/or
specific problems relative to
the product.
