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44

Symptom

Possible Cause

Solution

The remote 

controller fails.

 Change the batteries.

 Clean the signal emitter at the top of the remote controller. 

   (Check whether it is blocked.)

 Check contacts of the batteries. 

The PC cannot 

be started. (This 

scenario is 

applicable only 

to screen models 

operating with the 

PC.)

 Check whether the PC adapter is correctly connected and 

   whether the PC is powered on. 

 Check whether the PC is connected correctly to the 

   interactive touch screen. 

The following symptoms are not faults:

 A very few of constantly bright or dark pixels, such as tiny red, blue, green or 

   dark points, may exist on the LED. This symptom is not a fault and does not 
   affect running functions of the screen. 

 Slight sound may occur due to the backlight adjustment or ventilation. This is a 

   normal symptom. 

 The image and sound are normal. However, you can sense static electricity when 

   you touch the LED and metal back cover. This is a normal symptom. 

Содержание TRUTOUCH UB Series

Страница 1: ...nteractive Touch Screen User Manual Please keep the manual for further reference This is the general user manual for all interactive touch screens Therefore it may be different from the actual product...

Страница 2: ...can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interfer...

Страница 3: ...ngs Browser Audio Only Child Lock Setting Application Programs Temperature Reminder and Thermal Shutdown 6 Signal Source Selection 7 Menu Sound Mode Screen Setting Display Setting 8 ECO Mode 9 Serial...

Страница 4: ...cable Do not damage change wind bend heat or drag the power cable forcibly Do not put weights such as the product itself on the power cable Do not drag the cable forcibly when you pull out the power...

Страница 5: ...using a dried cloth Do not put items on the top of the product Do not put items such as a container for liquid a vase flowerpot cosmetics or liquid medicine on the top of the product If any water or...

Страница 6: ...d However the interference still exists and causes noise in the radio If noise occurs in the radio try the following solutions Adjust the direction of the radio antenna to avoid the interference from...

Страница 7: ...of the weight of the screen When the mounting surface is a wall or ceiling of a building the wall must be built with solid ricks concrete or materials of equal intensity If you need to mount the scree...

Страница 8: ...er than 10 mm Do not block ventilation vents Reference to the CAS 132 2006 The dimension of the 4 bracket mounting holes in the back panel is VESA MIS F compliant 400 x 400 mm Please use the metric M8...

Страница 9: ...g systems Adopt advanced infrared array scanning and sensing technology HID driver free meaning the product is activated soon after it is powered on Multi signal sources can be previewed in the window...

Страница 10: ...Panel Connection Panel 2 Infrared Frame Front Cover Plate Rocker Switch Screen Power on off Power Outlet Left Loudspeaker Right Loudspeaker Connection Panel 3 Connection Panel 1 OPS Port Outer Appear...

Страница 11: ...ome page Return Return to previous menu Menu Enter the function menu of screen ECO Switch among three modes energy saving automatic and standard Source Enter the menu to select the signal source Vol D...

Страница 12: ...port 1 for touch control Display port HD digital display port HDMI 1 The input terminal 1 for high definition signal which is used with the Touch port 1 to operate PC in the way of touch control PC T...

Страница 13: ...rate PC in the way of touch control Touch Port 3 The terminal 3 for touch control signal HDMI 2 Visualizer The input terminal 2 for high definition signal which is used with the Touch Port 2 to operat...

Страница 14: ...put port for local area network AV IN Audio and video signal input port Please use the cable provided with the product to connect to device HDMI 1 HDMI 2 HDMI 3 and HDMI 4 are high definition multimed...

Страница 15: ...own direction button Left direction button Right direction button Capture screen shots Show the current signal source You cannot show it in Android Adjust screen displaying Open WIFI on the computer C...

Страница 16: ...t to the right The effective receiving area is about 3 meters with 30 angle from vertical point to the left The effective receiving distance is about 5 meters from the front of device WARNING To avoid...

Страница 17: ...the 100V 240V 50Hz 60Hz AC power supply The power cord should be completely plugged into the power outlet and insert the power connector into the appliance couplers at the bottom side The power curren...

Страница 18: ...standby status The power indicator turns red Press power switch on the control panel or Power on the remote controller to turn on the interactive touch screen The OPS is boot The power indicator turn...

Страница 19: ...ftware in the PC before being delivered please skip the step HID driver free function only applies for Vista Windows 7or higher version realize the functions of multi touch etc The interactive touch s...

Страница 20: ...s in the computer and restart Step 1 Step 1 Step 2 Step 2 Step 3 Step 4 Software Uninstall Software Positioning If you want to uninstall the IdeaMax from your computer choose Control Panel Add or Remo...

Страница 21: ...enter of the flickering cross Do not release it until the flickering cross moves to the next point Repeat and complete the positioning process according to the instructions on the interface The softwa...

Страница 22: ...o quit IR HID OLOOVOOO Positioning Method for Windows 7 System Connect the interactive touch screen to PC using the USB cable via the USB interface on the panel Choose Control Panel Tablet PC Settings...

Страница 23: ...itioning process according to instructions on the interface Step 5 Step 4 To provide calibration samples tap the crosshair each time that it appears on the screem Right click anywhere on the screen to...

Страница 24: ...he keyboard to exit the positioning operation The positioning interface varies between different software versions Please follow the actual instructions provided on the interface TIP OPS Installation...

Страница 25: ...program is started the toolbar enters the whiteboard mode in which you can choose a pen line weight and color to write on the whiteboard In programs other than the whiteboard the toolbar is in the Re...

Страница 26: ...running programs In the task manger click an application program icon to switch programs For example click Settings to switch to the system setting application program or click Browser to switch to th...

Страница 27: ...an also print and clear the content on the whiteboard Click on the toolbar or press Whiteboard on the remote controller to enter the whiteboard interface Click in the displayed menu the functions of N...

Страница 28: ...d color Two methods are available to erase written errors or content as follows Click to select the eraser and then you can use it to erase the content on the whiteboard Use five fingers to touch the...

Страница 29: ...t as an image file in Screenshots directory The toolbar is not captured in the image Press CAPTURE on the remote controller to save current content on the whiteboard as an image in Pictures Screenshot...

Страница 30: ...oup image by your finger slipping left or right Using long press on screen to select multiple images and then you can click icon on the upper right corner to print share delete edit set and view detai...

Страница 31: ...and delete files Click on the toolbar to enter the system settings interface The Network Apps Language input Date time Energy Saving Setup Switch machine Settings Clear screen shots Printing Authoriz...

Страница 32: ...er keywords in the search box by using the soft keyboard or remote controller Press AUDIO ONLY on the remote controller to turn off the screen but keep audio on To turn on screen again touch any place...

Страница 33: ...turn on the Child Lock function Press ECO button on the front panel for more than 5 seconds to enter Child Lock mode Under Child Lock mode press ECO for more than 5 seconds again to unlock Press ECO...

Страница 34: ...nd left to turn the page as shown in the following figure Application Programs Click to enter the calculator application Click digits and operators on the keyboard to perform calculation Click to star...

Страница 35: ...ius and Fahrenheit In the running status the overall temperature of the screen increases due to unfavorable ventilation environment and long working hours When the system detects the actual temperatur...

Страница 36: ...e remote controller Press Source on the control panel of the interactive touch screen At Main page or Whiteboard mode click for input Source selection page In the signal source page press or to select...

Страница 37: ...ode page displays options including STANDARD MEETING THEATER and CLASSROOM The Screen Setting page displays options including Auto P2P 16 9 and 4 3 Two ways are used to set the options Sound Mode Scre...

Страница 38: ...nder OPS HDMI 1 HDMI 4 and DP signal source Under different input sources the screen settings could be different Under AV signal source the P2P mode cannot use Under VGA signal source Auto mode cannot...

Страница 39: ...y setting page displays options including STANDARD LIGHTNESS VIVID and EYE PROTECTION Two ways are used to set the options Click an icon and set the option Press or and press OK to modify the option P...

Страница 40: ...default duration is 10 minutes If no operation is performed in 10 minutes the screen is switched automatically to sleep mode the same as power off for reducing energy consumption In the ECO mode the...

Страница 41: ...e Function Controlling Code Power on 7F 08 99 A2 B3 C4 02 FF 01 00 CF 1 7F 08 99 A2 B3 C4 02 FF 01 21 CF Power off 7F 08 99 A2 B3 C4 02 FF 01 01 CF 2 7F 08 99 A2 B3 C4 02 FF 01 22 CF Mute 7F 08 99 A2...

Страница 42: ...CF ECO 7F 08 99 A2 B3 C4 02 FF 01 16 CF Search 7F 08 99 A2 B3 C4 02 FF 01 1E CF VOL 7F 08 99 A2 B3 C4 02 FF 01 17 CF Capture 7F 08 99 A2 B3 C4 02 FF 01 1F CF VOL 7F 08 99 A2 B3 C4 02 FF 01 18 CF Auto...

Страница 43: ...Hz Vertical Frequency Hz Horizontal Vertical Sync Polarity TTL 1 VESA 640 x 480 60 31 5 60 N N 2 VESA 640 x 480 72 37 9 72 N N 3 VESA 640 x 480 75 37 5 75 N N 4 VESA 800 x 600 56 35 1 56 P P 5 VESA 80...

Страница 44: ...Format File Extension Image JPEG BMP PNG jpg bmp png Movie MPEG1 MPEG2 MPEG4 H 264 H 265 RM RMVB MOV MJPEG VC1 DivX FLV Support 1080P 4K HD Decoding avi mpg dat vob div mov mkv rm rmvb mp4 ts trp asf...

Страница 45: ...writing method is incorrect You are advised to use the pen rather than a finger to write Hold the pen as far to the nib as possible The angle between the pen and screen needs to be greater than 60 deg...

Страница 46: ...played and no image is displayed Check whether the power plug is inserted into the power socket and whether the screen is powered on Check whether the rocker switch on the interactive touch screen is...

Страница 47: ...r the PC is powered on Check whether the PC is connected correctly to the interactive touch screen The following symptoms are not faults A very few of constantly bright or dark pixels such as tiny red...

Страница 48: ...itching it on again If the product is not to be used for a long period of time please power off the product and pull out the power plug Do not maximize the brightness and contrast of the LED for a lon...

Страница 49: ...80 86 inch 450W Standby Mode 0 5W Working Voltage AC 100V 240V 50Hz 60Hz Input Current 65 70 inch Max 2 5A 75 inch Max 4 0A 80 86 inch Max 4 5A Touch Surface Material Tempered glass Touch Surface Tec...

Страница 50: ...ts Support Image JPEG BMP PNG Video MPEG1 MPEG2 MPEG4 H 264 H 265 RM RMVB MOV MJPEG VC1 DivX FLV Support 1080P 4K HD Decoding Audio MP3 M4A AAC Speaker Position Forward Speaker Rated Impedance 8 Speak...

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