PAGE 6
TROUBLE SHOOTING GUIDE
SYMPTOM
POSSIBLE CAUSE
WHAT TO CHECK
REMEDY
CAN'T START BREW CYCLE
1. No water.
2. No power.
3. ON/OFF or lower warmer
switch. (Power switch on dispenser
brewers.)
4. Brew start switch.
5. Control board harness.
6. Solenoid valve.
1. Incoming water lines and water
shutoff valve.
2. Fuse or circuit breaker. Power
cord and plug connections.
3. Is switch turned on?
4. Switch continuity. (Normally
open).
5. Wire leads to solenoid and
switch terminals.
6. (A) Voltage at solenoid valve
terminals. Start a brew cycle and
check for proper voltage.
(B) If correct voltage is present
at terminals, check for water at line
pressure on the inlet side of
solenoid valve.
1. Be sure water shutoff valve is open.
2. Replace or reset circuit breaker as
required. Unit should be plugged in securely.
3. Switches must be on to start brew cycle. If
switch does not make and break contact
between terminals 1 and 2, replace switch.
4. If brew switch does not make and break
contact, replace brew start switch.
5. Make sure these connections are tight. If
so, and all else checks out OK, replace
timer.
6. (A) If voltage is not present at terminals
refer to steps 2 through 5.
(B)
If voltage is present at terminals and
water at line pressure is present on the inlet
side of the solenoid, but not present on the
outlet side, replace solenoid or solenoid coil.
NO HOT WATER
1. Tank heater.
2. Hi-limit thermostat or main
thermostat.
1. Check the voltage at the tank
heater terminals. Refer to serial
tag for proper voltage.
2. Check the voltage between the
white wire on the tank heater
terminal and the incoming terminal
(blue wire) on the hi-limit
thermostat, then the outgoing
terminal (black wire) on the hi-limit
thermostat.
1. (A) If correct voltage is present at the tank
heater terminals, and water in tank is not
being heated, replace the tank heater.
(B) If voltage is not present at the tank
heater terminals refer, to Step 2.
(C) If incorrect voltage is present at the
tank heater terminals, check voltage at
outlet.
2. (A) If voltage is present on the incoming
terminal of the hi-limit thermostat, but not on
the outgoing terminal, replace the hi-limit
thermostat.
(B) Check voltage between black and
white wire on the receptacle. If voltage is not
present check outlet or circuit breaker.
(C) If voltage is not present on the
incoming terminal of the hi-limit thermostat,
replace the main thermostat.
STEAMING OR SPITTING
AROUND FUNNEL
1. Main thermostat.
2. High altitude.
1. Thermostat Points stuck or out
of calibration.
2. Located above 5,000 feet.
1. Thermostat should be calibrated or
replaced.
2. See installation instructions.
DRIPPING
1. Not siphoning properly.
2. Solenoid valve not seated
properly.
1. Water should flow freely from
the sprayhead.
2. Solenoid valve assembly.
(SEE FIGURE 3)
1. (A) Clean sprayhead holes.
(B) Check tightness of sprayhead tube.
(C) See "LIMING" page 3.
2. Be sure spring is in place and any
particles are cleaned from diaphram. If
diaphram is worn or mutilated, replace
solenoid valve.
WATER KEEPS RUNNING
1. Solenoid valve.
2. Start switch.
3. Control board/timer.
4. Micro switch.
(Located behind faucet)
1. Refer to "DRIPPING" Step 2.
2. Remove wires from switch and
check continuity.
3. Control board is non-repairable.
4. (A) Remove wires from switch
and check continuity.
(B) Switch arm or bracket
binding with handle preventing
shut off.
1. Refer to "DRIPPING" Step 2.
2. If switch does not make and break
continuity, replace switch.
3. If timer will not shut off, replace board.
4. (A) If switch does not make and break
continuity replace switch.
(B) Replace.
OVER FLOWING
1. Receiving decanter not
completely empty at the start of the
brew cycle.
2. Not siphoning properly.
1. Operating instructions.
2. Refer to "DRIPPING" Step 1.
1. Always start brew cycle with receiving
decanter empty.
2. Refer to "DRIPPING" Step 1.
