GB
Ski- and snowboard helmet
32
Notes on warranty and service handling
Dear customer,
The product was produced with great care and under continuous quality control. Speq
GmbH gives private end customers a three-year guarantee on this product from the date of
purchase (guarantee period) in accordance with the following provisions.
Warranty conditions
The warranty period starts from the date of purchase. Please keep the original receipt in a
safe place. This is required as proof of purchase. If a material or manufacturing defect occurs
within three years from the date of purchase of this product, we will - at our option - repair
or replace the product for you free of charge or refund the purchase price. This warranty
service requires that within the three-year period, the defective device and the proof of
purchase (receipt) are submitted and briefly described in writing what the defect is and when
it occurred. If the defect is covered by our warranty, you will receive the repaired or a new
product back. Repair or replacement of the product does not start a new warranty period.
Warranty period and statutory claims for defects
The warranty period is not extended by the warranty. This also applies to replaced and
repaired parts. Any damage and defects already present at the time of purchase must be
reported immediately after unpacking. Repairs required after the expiration of the warranty
period are subject to a charge.
Warranty scope
The device was carefully produced according to strict quality guidelines and conscientiously
tested before delivery. Warranty coverage applies to defects in materials or workmanship.
This warranty does not cover product parts that are subject to normal wear and tear and can
therefore be considered wear parts or for damage to fragile parts, e.g. switches, batteries or
that are made of glass. This warranty is void if the product is damaged, improperly used or
maintained. For proper use of the product, all the instructions given in the operating manual
must be strictly observed. Uses and actions advised against or warned against in the opera-
ting instructions must be avoided at all costs. The product is intended for private use only and
not for commercial use. Abusive and improper handling, use of force and interventions not
carried out by our authorized service branch will void the warranty.
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