27
VIII. TROUBLESHOOTING
If installation has been carried out correctly and the electrical accessories are operating normally, it is unlikely that any
technical problems will arise. If they should, consult an installer specialised in electrical appliances or contact the aquarium
product dealer to make a careful check or to replace the aquarium.
FAULTS
CAUSES
SOLUTIONS
The NEWA More filter
does not stick to the tank
Incorrect assembly
Check that all the power supply cables are
grouped together along the corner of the tank
and that the tank edges are inserted into the
special slots on the filter.
The lighting system or the
timer are not in operation
The lighting system is not connected to the
electrical socket
Connect the plug to the electrical socket
An error in the timer setting
Reset the timer (see Chapter V, step f)
A temporary black out
Reset the timer (see Chapter V, step f)
The lighting system
See Chapter V, step f , N.B. 4.
or contact your local dealer.
The water temperature
does not reach the set
levels
The heater is not connected to the
electrical socket
Connect the plug to the electrical socket
Failure of the power supply unit
Replace it with the original power supply unit
or address your regional dealer.
The heater is set to a temperature that is
too low
Adjust the temperature to the correct value
(see Chapter V, step e)
The pump is clogged due to dirt or wear
and tear on the rotor
Carry out maintenance on the pump (see
Chapter VII, step a)
The heater is not operating correctly
Contact your local dealer
Limited or no water flow
The flow pump is not connected to the
electrical socket
Connect the plug to the electrical socket
The Mechanichem filter cartridge is
clogged
Rinse or replace the filter cartridge
The pump is clogged due to dirt or wear
and tear on the rotor
Carry out maintenance on the pump (see
Chapter VII, step a)
The pump is not operating correctly
Contact your local dealer
Reduced efficiency of the
skimmer
Incorrect adjustment of air flow
Adjust the air flow using the adjustment tap
(see Chapter V, step c, 5.)
Reduced water level due to evaporation
Restore the correct water level
(see Chapter V, step c, attention)
Reduced air-pump capacity
Clean or replace the air-pump air filter
UK
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