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Warranty
New Focus guarantees its products to be free of
defects for one year from the date of shipment.
This is in lieu of all other guarantees, expressed or
implied, and does not cover incidental or conse-
quential loss.
Technical Support
Information and advice about the operation of
your New Focus products are available from our
technical support engineers.
Engineers are on duty from 8:00–5:00 PST,
Monday through Friday (excluding holidays). For
quickest response, ask for "Technical Support" and
know the model number for your product.
Phone: (408) 980-8088
Fax: (408) 980-8883
Support is also available by email.
Email: [email protected]
We typically respond to email within one business day.
Service
In the event that your amplifier malfunctions or
becomes damaged, please contact New Focus for a
return authorization number and instructions on
shipping the unit back for evaluation and repair.
Warranty,
Service, &
Support