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39
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSES
POSSIBLE SOLUTION
The device
cannot turn on
Battery exhausted
Replace the battery
Battery not installed correctly
Insert the battery observing polarity
The stimulation is weak
or you cannot feel
any stimulation
Patches dried out or dirty
Replace with new patches
Patches cannot stick skin well
Reconnect the patches
The stimulation
is uncomfortable
Intensity is too high
Decrease intensity
Maybe you don’t operate the
device according to the manual
Please check the manual before use
The LED indicator on the
remote control is off
Battery on the remote control
exhausted
Replace the battery
The skin becomes
red and/or you feel a
stabbing pain
Use the Patches on the same
site every time
Re-position the Patches
The patches aren’t stuck
onto the skin properly
Ensure the patches are
stuck securely on the skin
The patches are dirty
Clean
The surface of the patches
was scratched.
Replace them
If the unit does not operate after taking the above-mentioned
measures, contact the nearest dealer.