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www.neutonowners.com
Chapter 4: Troubleshooting Your NEUTON Battery-Powered String Trimmer
Troubleshooting Tips
Most difficulties are easy to fix. Consult the Troubleshooting Table for common problems and their solutions. If you continue to experience
problems or need repairs beyond these minor adjustments, visit our website at
www.neutonpower.com
or call Neuton Inc. Toll Free at:
1-866-NEUTON1 (638-8661)
for assistance.
Always remove the Battery Pack before performing any adjustments, maintenance, or repairs to your Trimmer.
Troubleshooting Table
P
ROBLEM
C
ORRECTIVE
A
CTION
The Trimmer Motor
fails to start.
⇒
Check that you installed the Battery Pack correctly and that the Battery Pack is fully charged.
⇒
Make sure that you fully push in the Lock-Off Button before squeezing the ON/OFF Trigger Switch.
The Battery Pack will
not charge.
⇒
You did not insert the Battery Pack all the way into the Charger. Insert the Battery Pack until the Red LED
Light illuminates.
⇒
The Charger Power Supply is not in a working outlet. Check the outlet with a lamp or other appliance.
⇒
Check to see if the outlet that you are using for the Charger Power Supply is controlled from a wall switch.
⇒
The surrounding air temperature is too hot or too cold. Move Charger and Battery Pack to a location
where the surrounding air temperature is between 40ºF (5ºC) and +95ºF (+35ºC).
The Line will not
feed.
⇒
The Line tangled in the Spool. Unwrap 24" of Line and rewind.
The Line fails to cut
off.
⇒
Line Cutter in Safety Guard is damaged or missing. Visit our website at
www.neutonpower.com
or call
Neuton Inc. Toll Free at:
1-866-NEUTON1 (638-8661)
for assistance.
The Battery loses its
charge quickly.
⇒
The Battery Pack was probably not at full charge prior to trimming. Charge the Battery Pack, if necessary.
NOTE:
You will need to charge a new Battery Pack at least five (5) times to achieve maximum trimming time.
⇒
The Battery Pack may be getting old. After some time, you will need to replace the Battery Pack.
Chapter 5: Parts List, Schematic Diagram, and Warranty
Parts List & Schematic Diagram NEUTON Battery-Powered String Trimmer
NOTE:
Part numbers listed are available through Neuton Inc.
Ref#
Part#
Description
1 262001
Battery
Pack
2
262011
Battery Pack Charger
3
262171
Trimmer Motor Housing Assembly
4 262181
Auxiliary Handle Assembly
5 262191
Guard, Safety
6 262201
Spool Assembly
7 262211
Spool Cover
8
262221
Wire Edge Guide
1-Year Limited Warranty
Terms and Conditions
The NEUTON
®
Battery-Powered String Trimmer has a warranty for one (1) year against defects in materials or workmanship when put to personal
residential household use. For the purposes of the warranty, “personal residential household use” refers to non-commercial residential use and further
excludes misuse, accidents, or damage due to inadequate maintenance.
Neuton Inc. certifies that the NEUTON
®
Battery-Powered String Trimmer is fit for ordinary purposes for which a product of this type is used. Neuton Inc.
however, limits the implied warranties of merchantability and fitness in duration to a period of one (1) year in personal residential household use.
The 1-Year Limited Warranty on the NEUTON
®
Battery-Powered String Trimmer starts on the date the tool shipped from our factory. The 1-Year Limited
Warranty is applicable only to the original owner.
The owner is responsible for the performance of all the required maintenance as defined by the manufacturer's owner manual.
The owner is responsible for the replacement of normally wearing parts such as the Battery Pack, Safety Guard, Cutting Cord, and the Wire Edge Guide.
During the warranty period, the owner is responsible for all shipping and transportation charges, if required.
SOME STATES DO NOT ALLOW LIMITATIONS ON THE LENGTH OF IMPLIED WARRANTIES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. SOME STATES
DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
Neuton Inc. shall not be liable under any circumstances for any
incidental or consequential damages or expenses
of any kind, including, but not
limited to, cost of equipment rentals, or cost of hiring services to perform tasks normally performed by the NEUTON
®
Battery-Powered 22" Hedge
Trimmer.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE.
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