NTI VOPEX HDMI Splitter/Extender
11
TROUBLESHOOTING
Each and every piece of every product sold by Network Technologies Inc is 100% tested to exacting specifications. We make
every effort to insure trouble-free installation and operation of our products. If problems are experienced while installing this
product, please look over the information below to see if it can answer any questions that arise. If the answer is not found,
please contact us directly for help at 1-800-742-8324 (800-RGB-TECH) in US & Canada or 1-330-562-7070 worldwide. We will
be happy to assist in any way we can.
Problem
Cause
Solution
No Video
•
Video Cable not connect properly
•
No Power
•
Monitor connected after
video
source was powered-ON
•
Check all cable connections
•
Check power supplies. Power LEDs should be
illuminated
•
Power-cycle video source
Picture blanks out
sometimes
Loss of sync between source and
display
Try lowering resolution setting. If this helps, the CAT
cables being used are insufficient for the resolution
setting. Maximum resolution is
1080
p
/1920x1200 at 150
feet.
WARRANTY INFORMATION
The warranty period on this product (parts and labor) is two (2) years from the date of purchase. Please contact Network
Technologies Inc at
(800) 742-8324
(800-RGB-TECH) or
(330) 562-7070
or visit our website at
http://www.networktechinc.com
for information regarding repairs and/or returns. A return authorization number is required for all repairs/returns.
MAN118 Rev.
11
/6/09
PRODUCT: VOPEX-C5HDMI-4
SERIAL NO.:
DATE:
INSPECTED BY:
