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Troubleshooting

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Troubleshooting

If you have difficulties accessing the Internet, use the Basic Setup Checklist to make sure that you 

have connected and set up your router correctly. If your basic setup is correct, then look for your 

specific problem in one of the subsequent sections.

Basic Setup Checklist

The following items are the most common errors made when initially setting up a router. Carefully 

review the checklist to make sure that you have followed the recommended procedures.

Be sure you always start your network in this sequence:

 

1. Turn off and unplug the modem from the power outlet. Next, turn off the wireless router 

and computer.

2. Turn on the modem and wait 2 minutes.
3. Turn on the wireless router and wait 1 minute.
4. Turn on the computer. 

Make sure the Ethernet cables are securely plugged in

– The Internet status light on the wireless router will be lit if the Ethernet cable to the 

wireless router from the modem is plugged in securely and the modem and wireless router 

are both turned on (see 

“Connecting Your Wireless Router” on page 13

).

– For each powered-on computer connected to the wireless router with a securely plugged-

in Ethernet cable, the corresponding wireless router LAN port status light will be lit. The 

label on the back of the wireless router identifies the number of each LAN port (see 

“Router Label” on page 4

). 

Make sure the network settings of the computer are correct.

 

– LAN connected computers 

must

 be configured to obtain an IP address automatically using 

DHCP. For more information, see the links in 

 “Related Documents” on page 35

.

– Some cable modem services require you to use the MAC address of the computer 

registered on the account. If so, in the Router MAC Address section of the Basic Settings 

menu, select “Use this Computer’s MAC Address.” Click 

Apply

 to save your settings. 

Restart the network in the correct sequence.

Содержание WNR834

Страница 1: ...December 2006 208 10074 01 v2 0 NETGEAR Inc 4500 Great America Parkway Santa Clara CA 95054 USA Wireless Router Setup Manual...

Страница 2: ...ii 2006 by NETGEAR Inc All rights reserved...

Страница 3: ...d Linux Users 13 Connecting Your Wireless Router 13 Verifying Your Connection 16 Setting Up Your Router for Internet Access 17 Checking for New Firmware 19 Configuring Your Wireless Settings and Secur...

Страница 4: ...iv Related Documents 35 Registration and Certifications 37...

Страница 5: ...itioning Your Wireless Router on page 4 to ensure that you have selected the best location to install your router Unpacking Your New Router Your product package should contain the following items The...

Страница 6: ...r router into the slots on the bottom of your router as shown in Figure 2 Then remove the protective film covering the LED panel of the router 3 Place your router in a suitable area for installation n...

Страница 7: ...t blink Green A software update is in progress Slow blink Green There is a problem with the wireless router software Off Power is not being supplied to the router Internet On Amber No IP address acqui...

Страница 8: ...Router The wireless router lets you access your network from virtually anywhere within the operating range of your wireless network However the operating distance or range of your wireless Figure 4 F...

Страница 9: ...walls fish tanks mirrors brick and concrete can also affect your wireless signal Installing Your Wireless Router To help you set up your router and get on the Internet quickly the Resource CD contains...

Страница 10: ...protect your wireless network see Configuring Your Wireless Settings and Security Options on page 21 Updating Your Router Firmware NETGEAR is always improving the operability and features included wi...

Страница 11: ...Smart Wizard takes you through the procedure to connect your router modem and PC s It then helps you to configure your wireless settings and enable wireless security for your network The Smart Wizard...

Страница 12: ...for New Firmware The Smart Wizard only appears when you first install the router or when the router is in its factory default state for example if you have reset the router to its factory default sett...

Страница 13: ...e Version Available will display If you selected No you can check for new firmware later see To manually check for new router firmware on page 10 5 If new firmware is available you will be directed to...

Страница 14: ...ermine the firmware version currently running on your router before you check for updates on the NETGEAR website Then go to the NETGEAR website and select the model number for this router If a later v...

Страница 15: ...st the Firmware Version shown on your Router Status screen 7 If a the version on the NETGEAR website is more recent click on the version number Then click Right click and Save to Download and save the...

Страница 16: ...12 Installing Your Router Using the Smart Wizard...

Страница 17: ...all the information needed to connect to the Internet If you cannot locate this information ask your ISP If you have cable modem service make sure that you are using the same computer on which you fi...

Страница 18: ...ocate the Ethernet cable A that connects your computer to the modem 4 Disconnect the cable at the modem end only B You will connect it to the router later 5 Locate the Ethernet cable that came with yo...

Страница 19: ...ure 9 7 Connect any additional wired PCs to your router by inserting an Ethernet cable from a PC into one of the three remaining LAN ports When your network cables are connected as shown in Figure 9 y...

Страница 20: ...lorer Tools menu Internet Options Connections tab and select Never dial a connection Figure 10 Power The power light should turn solid green If it does not see Checking Basic Router Functions on page...

Страница 21: ...the one shown in Figure 11 will display 2 When prompted enter admin for the router User Name and password for the router Password both in lowercase letters For security reasons the router has its own...

Страница 22: ...on the router interface or see the online User s Manual for this wireless router 5 Click Apply to save your settings and complete your connection You should now be connected to the Internet If you do...

Страница 23: ...assword admin for the router User Name and password for the router Password both in lowercase letters If you changed the User Name and Password from the defaults then enter your new User Name and Pass...

Страница 24: ...elected the file click Upload to send the software to the router The upload process will take several minutes When the software upload process is complete the router will restart 4 After the router ha...

Страница 25: ...shown on your Router Status screen 7 If a the version on the NETGEAR website is more recent click on the version number Then click Right click and Save to Download and save the file to a location on y...

Страница 26: ...s Computers Once you have set up your router you are ready to configure your wireless computers with the same settings as those you configured on the router For your wireless computers to work with th...

Страница 27: ...must be used for each wireless computer 4 Check that each wireless computer has a wireless link and is able to obtain an IP address by DHCP from the router To ensure optimum performance of your high s...

Страница 28: ...24 Installing Your Router Manually Advanced Mac and Linux Users...

Страница 29: ...status light on the wireless router will be lit if the Ethernet cable to the wireless router from the modem is plugged in securely and the modem and wireless router are both turned on see Connecting...

Страница 30: ...rt s light is lit a link has been established to the connected device If a LAN port is connected to a 100 Mbps device verify that the port s light is green If the port is 10 Mbps the light will be amb...

Страница 31: ...er check the following If you are using an Ethernet connected computer check the Ethernet connection between the computer and the router as described in Checking Basic Router Functions on page 26 Make...

Страница 32: ...uests an IP address from your service provider To check the Internet IP address from the browser interface 1 Log in to the wireless router 2 Select the Router Status link under the Maintenance heading...

Страница 33: ...r Password There also may be a provisioning problem with your ISP Troubleshooting Internet Browsing If your wireless router can obtain an IP address but your computer is unable to load any web pages f...

Страница 34: ...should see a message like this one Pinging www routerlogin net with 32 bytes of data If the path is working you see this message Reply from www routerlogin net bytes 32 time NN ms TTL xxx If the path...

Страница 35: ...erver 4 Press Enter If the path is functioning correctly replies as in the previous section will display If you do not receive replies Check that your PC has the IP address of your router listed as th...

Страница 36: ...32 Troubleshooting...

Страница 37: ...Pressing the reset button for a shorter period of time will simply cause your device to reboot Table 1 Home Router Default Configuration Settings Feature Default Setting Smart Wizard Enabled Router L...

Страница 38: ...r using the factory defaults Firewall Inbound communications coming in from the Internet Disabled bars all unsolicited requests except for traffic on port 80 the http port Outbound communications goin...

Страница 39: ...of the technologies used in your NETGEAR product Document Link Internet Networking and TCP IP Addressing http documentation netgear com reference enu tcpip index htm Preparing a Computer for Network A...

Страница 40: ...36 Related Documents...

Страница 41: ...s described herein Maximum Wireless Signal Rate Derived from IEEE Standard 802 11 Specifications Actual data throughput will vary Network conditions and environmental factors including volume of netwo...

Страница 42: ...erated with minimum distance 20cm between the radiator your body IC Statement This Class B digital apparatus complies with Canadian ICES 003 Operation is subject to the following two conditions 1 this...

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