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Netgear WNR612 Wireless Router User Manual

102

7 Troubleshooting

Failure to configure the router through a web browser

(1)

Open the Web browser (for example, IE) and choose

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Delete Files…

Failure to establish wireless network connection

Содержание WNR612 - Wireless-N 150 Router

Страница 1: ...Netgear WNR612 Wireless Router User Manual V1 0...

Страница 2: ...re You Begin 8 3 3 3 Connecting the Device 8 3 4 Operation Range 9 3 5 Roaming 9 4 TCP IP Settings and Wireless Connection Introduction 11 4 1 TCP IP Settings 11 4 2 Wireless Connection Introduction 1...

Страница 3: ...uter Upgrade 66 6 7 Advanced Settings 67 6 7 1 Advanced Wireless Settings 68 6 7 2 Wireless Repeater 73 6 7 3 Port Forwarding Port Triggering 74 6 7 4 WAN Setup 80 6 7 5 LAN Setup 82 6 7 6 QoS Setup 8...

Страница 4: ...front and rear panels of the wireless router and the procedure for hardware installation Chapter 4 TCP IP Settings and Wireless Connection Introduction Describes how to set the TCP IP and how to conn...

Страница 5: ...ort QoS Support UPnP Support WPS Support port mapping Support port triggering Support wireless repeater Support guest network Support restricting IP bandwidth Support filtering by keyword and domain n...

Страница 6: ...dissipation is necessary to avoid any damage caused by overheating to the device The long and thin holes on the router are designed for heat dissipation to ensure that the device works normally Do no...

Страница 7: ...with IEEE802 11b IEEE802 11g and IEEE802 11n standards It can provide reliable and convenient access service for individual users and SOHO Small Office Home Office 2 2 Packing list Please check wheth...

Страница 8: ...e wireless router By observing their status you can check whether the device runs normally The following table describes the status of LED indicators on the front panel Indicator Color Status Descript...

Страница 9: ...2 LAN Green On LAN connection succeeds Green Blink Data is being transmitted Off No LAN connection 3 2 Rear Panel and Interface Description The following table describes interfaces and buttons on the...

Страница 10: ...the rear panel If you want to restore the default settings please press the Reset button gently for 3 seconds with a fine needle inserted into the hole and then release the button The system reboots...

Страница 11: ...r support Do not put this device on the ground Keep the device clean Avoid the device from direct sunshine Avoid any metal in the device Place the device in the center of the area and try to optimize...

Страница 12: ...ndoor transmission distance can be 100 meters 3 5 Roaming Suppose that several wireless routers run in the same network Each wireless router serves as a BSS that has its coverage range One wireless cl...

Страница 13: ...the BSSs must use the same wireless channel If the encryption function is enabled all wireless routers must be configured with the same encryption mode and encryption key for establishing connection W...

Страница 14: ...ddress automatically Then your PC obtains the TCP IP settings including the IP address subnet mask gateway and DNS address automatically through the wireless router If you know the settings of the cur...

Страница 15: ...ies from the menu The Local Area Connections Properties window appears Note If multiple network cards are installed on your PC a window other than the Local Area Connections Properties window may appe...

Страница 16: ...g IP address and enter the IP address of the network adapter The IP address must be 192 168 1 X X is a number in the range of 2 to 254 If you want to access the Internet through a wireless router you...

Страница 17: ...sk and click OK Step 6 After setting you can ping the default IP address of the wireless router to check whether the current connection between the PC and the wireless router is normal Choose Start Ru...

Страница 18: ...dress instead Step 7 If the PC can ping through the default IP address of the wireless router the following page appears indicating that the connection between your PC and the wireless router is norma...

Страница 19: ...enu Step 2 In the Wireless Network Connection page click Refresh network list and the network list is refreshed The default SSID of the wireless router is NETGEAR Select the wireless router that you w...

Страница 20: ...17 Step 3 If you are not sure of the available SSID please log in to the Web page of the wireless router and view the SSID in the Wireless Settings page For more information about the wireless settin...

Страница 21: ...er Manual 18 Note After your wireless network card connects to the wireless router successfully usually you should set the network adapter to Obtain an IP address automatically The configuration of wi...

Страница 22: ...to the Web Page Run the Internet Explorer IE enter http 192 168 1 1 the default IP address of the wireless router in the address bar and press Enter In the window that is displayed as shown in the fol...

Страница 23: ...After logging in to the Web page you can view configure and modify the router settings To make the settings and changes take effect you need to reboot the wireless router sometimes Caution If you are...

Страница 24: ...can set the basic network parameters for accessing the Internet by following this wizard To configure the setup wizard do as follows Step 1 After login click Setup Wizard in the navigation bar on the...

Страница 25: ...ble into the WAN interface of the wireless router the previous page does not appear Step 2 The broadband type can be Dynamic IP DHCP Static IP Fixed PPPoE or PPTP 1 If the detected Internet type is Dy...

Страница 26: ...mation including the IP address subnet mask gateway and IP address of the DNS server from the connected DHCP server After setting click Apply to save the settings and then the Router Status page appea...

Страница 27: ...dress of the primary DNS server if necessary Secondary DNS If the ISP provides another DNS server enter the IP address of that DNS server After setting click Apply to save the settings and then the Ro...

Страница 28: ...ISP If no DNS server information is available select Get Automatically From ISP Primary DNS Enter the IP address of the primary DNS server if necessary Secondary DNS If the ISP provides another DNS se...

Страница 29: ...he system does not detect any Internet access behavior within the set time of idle timeout the system interrupts the Internet connection My IP Address Enter the IP address provided by the ISP User nee...

Страница 30: ...less client to a network without setting specific parameters such as SSID security mode and password To use this function a wireless client must support WPS If the wireless client does not support WPS...

Страница 31: ...r click the button in the software page within two minutes to start WPS connection After WPS connection is established the following page appears The client can now visit the LAN PIN mode Select PIN P...

Страница 32: ...After WPS connection is established the following page appears The client can now visit the LAN 6 4 Setup Click Setup and the extended navigation menu is shown as follows The submenu contains Basic Se...

Страница 33: ...outer supports 5 modes of Internet connection including Dynamic IP DHCP Static IP Fixed PPPoE PPTP and L2TP In this page you can select the appropriate Internet connection mode and configure the relev...

Страница 34: ...IP DHCP the router automatically obtains IP address subnet mask and IP address of the gateway from the ISP If the ISP does not provide any IP network parameters please select this mode See the follow...

Страница 35: ...not provide it select Get Automatically From ISP Router MAC Address Physical address of the router Normally you can select Use Default Address If the ISP requires MAC address authentication select Us...

Страница 36: ...outer User Manual 33 The following table describes parameters in this page Field Description Does your Internet Connection Require A Login Select No Account Name If Enter the host name provided by the...

Страница 37: ...SP Domain Name Server DNS Address Select Use These DNS Servers Primary DNS Enter the IP address of the primary DNS server if necessary Secondary DNS If the ISP provides another DNS server enter the IP...

Страница 38: ...Netgear WNR612 Wireless Router User Manual 35 The following table describes parameters in this page Field Description Does your Internet Connection Select Yes...

Страница 39: ...se this connection mode which effectively saves the expense of Internet access Always On If you select it the system automatically establishes a connection If the network is disconnected because of ex...

Страница 40: ...ress If the ISP requires MAC address authentication select Use Computer MAC Address or Use This MAC Address If you select Use Computer MAC Address the MAC address of the current computer serves as the...

Страница 41: ...Netgear WNR612 Wireless Router User Manual 38 The following table describes parameters in this page...

Страница 42: ...you pay for Internet access by time you are recommended to use this connection mode which effectively saves the expense of Internet access Always On If you select it the system automatically establish...

Страница 43: ...ect Get Automatically From ISP Router MAC Address Physical address of the router Normally you can select Use Default Address If the ISP requires MAC address authentication select Use Computer MAC Addr...

Страница 44: ...Netgear WNR612 Wireless Router User Manual 41 The following table describes parameters in this page Field Description Does your Internet Connection Select Yes...

Страница 45: ...access Always On If you select it the system automatically establishes a connection If the network is disconnected because of external factors when you are using the Internet access service the system...

Страница 46: ...efault Address If the ISP requires MAC address authentication select Use Computer MAC Address or Use This MAC Address If you select Use Computer MAC Address the MAC address of the current computer ser...

Страница 47: ...enabled the router broadcasts its SSID in the wireless network In this way wireless clients can finds the SSID after scanning and join the corresponding wireless network Enable Wireless Isolation Ena...

Страница 48: ...pported data rate Please select one as the maximum transmission data rate Security Options Set the security encryption of the wireless network to prevent unauthorized access and listening You can sele...

Страница 49: ...er a word or a string of printable characters and click Generate button The wireless router automatically generates four WEP keys User may select one as the encryption key of wireless network Key 1 2...

Страница 50: ...MIC to protect against attacks of hackers The following table describes parameters related to the WPA PSK TKIP mode Field Description PassPhrase Enter 8 63 characters or 64 hexadecimal digits WPA2 PSK...

Страница 51: ...ote After wireless setting is complete on the router a host in the wireless network must have consistent wireless settings including the SSID with the router if the host wants to connect to the router...

Страница 52: ...ription of the created guest network You can create up to four guest networks A network profile contains the information of a guest network including the number SSID encryption mode whether the guest...

Страница 53: ...nnected to the network of this SSID cannot access the LAN of the wireless router Enable Wireless Isolation Enable or disable wireless isolation If it is enabled wireless clients connected to the netwo...

Страница 54: ...wing page In this page you can view the system events Enable log function and click the Apply button to activate the log function Click the Refresh button to refresh the system log Click the Clear Log...

Страница 55: ...eld Description Keyword Blocking Select the mode of blocking You can select Never Per Schedule or Always Never Website blocking is disabled Per Schedule After you select it and set in Schedules page w...

Страница 56: ...32 entries Delete Keyword Select a keyword or domain name in the above list and click the button to delete it from the list Clear List Click the button and all keywords and domain names are deleted fr...

Страница 57: ...cking is enabled according to the settings in the Schedules page Always Service blocking is always enabled Block Service Rules Table The table lists all services to be blocked You can add edit or dele...

Страница 58: ...vice name and specify the port range For services that exist in the drop down list the corresponding information is already preset Protocol Indicate the protocol that is used at the service ports You...

Страница 59: ...work card on a computer IP Address Range Network cards that corresponding to a range of IP addresses are blocked You need to enter the starting and ending addresses of the IP address range All IP Addr...

Страница 60: ...y the time and mode of restricting Internet access The following table describes parameters in this page Field Description Days to Block Select every day one day or several days Time of Day to Block I...

Страница 61: ...an work properly You may select Automatically adjust for daylight savings time according to your location After setting click Apply to save the settings 6 5 5 E mail Click E mail on the left pane of t...

Страница 62: ...ation can be sent to this E mail address Your Mail Server requires authentication If your mail server requires authentication for sending an E mail please select this option and enter the correct user...

Страница 63: ...s Router User Manual 60 The submenu contains Router Status Attached Devices Backup Settings Set Password and Router Upgrade 6 6 1 Router Status Click Router Status on the left pane of the page to disp...

Страница 64: ...Manual 61 This page displays the information of the current running status of the device including system information connection status of the Internet port LAN port and wireless port Click Show Stati...

Страница 65: ...freshing this page Its value range is 1 to 86400 seconds Enter a value in the field and click Set Interval The settings take effect immediately If you click Stop this page displays the statistics info...

Страница 66: ...ease the IP address of the WAN interface Renew Click the button to refresh the parameters in this page If the WAN connection is set to any other mode you can view the information the parameters in the...

Страница 67: ...the following page This page displays the information of computers connected to the router including the IP adress device name and MAC address of each computer Click Refresh to refresh the informatio...

Страница 68: ...se Click Erase to restore the factory default settings of the router This operation has the same effect of pressing the Reset button on the rear panel for 3 seconds Reboot Click Reboot to reboot the r...

Страница 69: ...Set Password Enter a new password Repeat New Password Enter the new password again Note For security measures it is strongly recommended to change the default password of the administrator If you for...

Страница 70: ...lect the correct upgrade file Step 3 Click Upload to start upgrading After the upgrade is complete the router automatically reboots Caution To avoid losing previous configuration of the router save th...

Страница 71: ...ireless Settings Wireless Repeating Function Port Forwarding Port Triggering WAN Setup LAN Setup QoS Setup Dynamic DNS Static Routes Remote Management UPnP and Traffic Meter 6 7 1 Advanced Wireless Se...

Страница 72: ...agmentation length If the length of a packet is greater than the value the packet is automatically fragmented into several packets Because too many packets lead to low performance of the wireless netw...

Страница 73: ...lephony Transmit Power Control Set the transmit power of the router The default is 100 which indicates to transmit full power Router s PIN To configure wireless settings of the router through WPS you...

Страница 74: ...ng to their MAC addresses Add Click the button to add an entry of wireless network card in the Wireless Card Access Setup page that is displayed Edit Select an entry of wireless network card and click...

Страница 75: ...tton of a network card to select its MAC address If the list does not contain your desired wireless network card you can manually enter the MAC address of the wireless network card Device Name Name of...

Страница 76: ...ne network This function is also called wireless repeating or bridging Click Wireless Repeating Function on the left pane of the page to display the following page The following table describes parame...

Страница 77: ...central base station Basic Station MAC Address Enter the physical address of the central base station Wireless Basic Station In this mode the router serves as the central base station to communicate w...

Страница 78: ...PC in a LAN you need to configure port forwarding on the router and map the desired port to the corresponding PC in the LAN After setting after receiving an access request from the Internet the route...

Страница 79: ...which the service is to be provided Add Click the button to add a service Edit Service Click the button to edit a service entry in the Ports Custom Service page that is displayed Delete Service Delete...

Страница 80: ...open port Ending Port Set the end port of the mapping port range Server IP Address Enter the IP address of the computer on which the service is to be provided After setting click Apply to save the se...

Страница 81: ...r a value not greater than 9999 The timeout value controls the inactive timer at the specified ingress port Upon timeout of the inactive timer the ingress port is disabled Add Service Click the button...

Страница 82: ...rd on the PC Then the service is applied only on the specific network card of the PC Service Type Indicate the protocol used at the triggering port You can select TCP UDP TCP or UDP Triggering Port Un...

Страница 83: ...the page to display the following page In this page you can set a default DMZ server and allow the router to respond to the ping command from the Internet Do not use the two functions unless it is nec...

Страница 84: ...from the Internet If you do not want to use IGMP proxy select the check box to disable IGMP proxy MTU Size in bytes The maximum transmission unit Normally it is 1500 bytes for most Ethernet networks...

Страница 85: ...u want to replace IPv4 with IPv6 you can select the check box to enable IPv6 pass through After setting click Apply to save the settings 6 7 5 LAN Setup Click LAN setup on the left pane of the page to...

Страница 86: ...ormat RIP 2B uses subnet broadcast and RIP 2M uses multicast Use Router as DHCP Server If it is selected the router serves as the DHCP server and automatically assigns IP addresses for all connected c...

Страница 87: ...r the IP address MAC address and device name of a computer and then click Add to add an entry to the Address Reservation Table IP Address Enter the IP address to be reserved It must be within the IP a...

Страница 88: ...LAN must be consistent with the subnet mask specified in the LAN IP Setup page 6 7 6 QoS Setup Click QoS Setup on the left pane of the page to display the following page The QoS function sets priorit...

Страница 89: ...QoS Priority Table page Turn Bandwidth Control On Set the maximum uplink bandwidth at the WAN port If the value is in units of Kbps the maximum value is 1000 If the value is in units of Mbps the maxi...

Страница 90: ...Netgear WNR612 Wireless Router User Manual 87...

Страница 91: ...e a rule in the QoS Priority Table Add Priority Rule Click the button to set priority policy for an online game an application an Ethernet LAN port or the MAC address of a computer in the QoS Priority...

Страница 92: ...on Type Indicates the protocol that is used at the port You can select TCP UDP TCP or UDP Starting Port The first port to which an application sends a connection request All relevant ports can be open...

Страница 93: ...w Connection Type Indicates the protocol that is used at the port You can select TCP UDP TCP or UDP Starting Port The first port to which an application sends a connection request All relevant ports c...

Страница 94: ...u can select Highest High Normal or Low The QoS Priority Rules page for an MAC address is as follows The following table describes parameters in this page Field Description QoS Policy For Enter the na...

Страница 95: ...te the priority rule from the list Refresh Click the button to update the priority rules in the MAC Device List After setting click Apply to save the settings Then click Apply to save the settings in...

Страница 96: ...Dyndns org Host Name Enter the host name or domain name provided by the DDNS service provider User Name Enter the user name of the DDNS account Password Enter the password of the DDNS account After s...

Страница 97: ...ay Click Static Routes on the left pane of the page to display the following page In this page you can add edit and delete a static routing rule and view the current static routing table in the router...

Страница 98: ...ich packets are sent Metric Indicate the number of other routers in the user network Its value range is 2 to 15 Usually the value of 2 or 3 leads to the best performance If the route is direct connect...

Страница 99: ...he router Only This Computer Only the specified IP address can access the router You need to enter an IP address IP Address Range A number of IP addresses on the Internet can access the router You nee...

Страница 100: ...cast to live It is the number of hops after each UPnP packet is sent The number of hops is the times that each packet can be broadcast before it vanishes The value should be in the range of 1 to 255 h...

Страница 101: ...Netgear WNR612 Wireless Router User Manual 98 6 7 11 Traffic Meter Choose System Tools Traffic Meter and the Traffic Meter page appears...

Страница 102: ...Enter the allowed connection time for each month It takes effect only in PPPoE dialup mode Restart traffic counter at Set the time and date when the traffic statistics is started again Click Restart...

Страница 103: ...periodically according to the set interval Set Interval Click the button and the poll interval setting takes effect 6 8 Web Support Click Web Support and the extended navigation menu is shown as foll...

Страница 104: ...vigation bar on the left pane of the page See the following figure The logout function is used to log out the current login status After logout you need to log in again before accessing the configurat...

Страница 105: ...Troubleshooting Failure to configure the router through a web browser 1 Open the Web browser for example IE and choose Tools Internet Options from the main menu 2 Click Delete Cookies and Delete Files...

Страница 106: ...n connect 2 Check whether the wireless network card connects to the correct AP base station 3 Check whether the wireless channel accords with the channel specified in your country or region 4 Check th...

Страница 107: ...Check whether the PC that connects to the router can obtain the IP address through either the wireless network or the cable network 9 Check the LAN settings of your Internet options and do not use a p...

Страница 108: ...n reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one of the following measures Reorient or relocate the receiving an...

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