Troubleshooting
55
MoCA 2.0 N600 WiFi Bridge/Extender WM2500RP
Changes Not Saved
If the WiFi bridge/extender does not save the changes you make through the NETGEAR
genie screens, check the following:
•
When you enter configuration settings on a screen, always click the
Apply
button before
you move to another screen or tab, or your changes are lost.
•
Click the
Refresh
or
Reload
button in the web browser. The changes might have
occurred, but the old settings might be in the web browser’s cache.
Wireless Connectivity
If you are having trouble connecting wirelessly to the WiFi bridge/extender, try to isolate the
problem by checking the following:
•
Does the wireless device or computer that you are using find your wireless network?
If not, check the WiFi LED on the front of the WiFi bridge/extender. It should be lit. If it is
not, you can press the
WiFI On/Off
button on the front of the WiFi bridge/extender to turn
the WiFi bridge/extender’s wireless radio back on.
If you disabled the WiFi bridge/extender’s SSID broadcast, your wireless network is
hidden and does not display in your wireless client’s scanning list. By default, SSID
broadcast is enabled.
•
Does your wireless device support the security that you are using for your wireless
network (WEP, WPA, or WPA2)?
•
If you want to view the wireless settings, select
Setup > Wireless Settings
. For more
22.
If your wireless device finds your network, but the signal strength is weak, check these
conditions:
•
Is your WiFi bridge/extender too far from your computer, or too close? Place your
computer near the WiFi bridge/extender, but at least 6 feet (2 meters) away, and see
whether the signal strength improves.
•
Is your wireless signal blocked by objects between the WiFi bridge/extender and your
computer?