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August 2004

©2004 by NETGEAR, Inc. All rights reserved.
NETGEAR is a registered trademark of NETGEAR, Inc. in the 

United States and/or other countries.
Other brand and product names are trademarks or registered 

trademarks of their respective holders. Information is subject to 

change without notice.

Troubleshooting Tips

Here are some tips for correcting simple 
problems you may have.

Once the router is connected, always 
restart your network in this sequence: 

1. Turn off the modem 

and

 unplug its power cord. 

Turn off the router. Turn off the computer.

2. Plug in the power cord to the modem and turn it 

on. Wait about two minutes.

3. Turn on the router and wait about 1 minute.
4. Turn on the computer. 

Make sure the cables are plugged in.

The router Internet status light will be lit if the 
Ethernet cable from the router to the modem is 
plugged in securely and both the modem and 
router are turned on. 

For each powered on computer connected to the 
router with an Ethernet cable, the corresponding 
LAN status light will be lit. The label on the 
bottom of the router identifies the number of each 
LAN port. 

Log in to the router to make sure the 
wireless settings in the router match 
exactly those in the computer. 

The Wireless Network Name (SSID) and security 
settings of the router and wireless computer must 
match exactly. For example, entering nETgear for the 
SSID is not the same as entering NETGEAR.
1. Use a computer connected to the router by an 

Ethernet cable.

2. Open a browser.
3. Log in to the router at 

http://192.168.1.1

 with the user name of 

admin

 

and the password of 

password

, both in lower 

case letters.

4. Click the Wireless Settings link and verify that 

the settings in the router match the settings in the 
wireless computer exactly. 

Make sure the network settings of the 
computer are correct. 

Both Ethernet cable and wirelessly connected 
computers 

must

 be configured to obtain IP 

and

 DNS 

addresses automatically via DHCP. For help with this, 
please see the tutorials on the CD.

Check the router status lights to verify 
correct router operation. 

The Power light should turn solid green. If after 2 
minutes it is not, reset the router as described in 
the 

Setup Manual

 on the CD.

If after completing the setup, the Wireless light 
does not come on, log in to the router and verify 
that the wireless feature is turned on.

I don’t have a working CD drive.

Go to http://www.NETGEAR.com and download the 
manual for your product from the support area of the 
Web site. Follow the setup instructions in the manual.

Technical Support

Thank you for selecting NETGEAR products. 

After completing the Smart Wizard configuration 
assistant, locate the serial number on the bottom label 
of your product and use it to register your product at 

http://www.NETGEAR.com/register

Registration on the web site or over the phone is 
required before you can use our telephone support 
service. The phone numbers for worldwide regional 
customer support centers are on the Warranty and 
Support Information card that came with your 
product. 

Go to 

http://kbserver.netgear.com 

for product 

updates and web support. 

Attention

: When you 

configure the wireless 
settings of this device 

please make sure to select the correct country settings. 
Due to EU law, the country settings must be identical 
to the country where the device is operating. 

Important

, due to non-harmonized frequencies in the 

EU, observe these 802.11b restrictions: European 
standards dictate maximum radiated transmit power 
of 100 mW EIRP and frequency range of 2.412 ~ 
2.472 GHz. In France, the equipment must be 
restricted to 2.457 ~ 2.472 GHz frequency range and 
must be restricted to indoor use.

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SetupGuideU.fm  Page 2  Monday, October 4, 2004  1:46 PM

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