108 Mbps Wireless Router WGT624 v4 Reference Manual
Troubleshooting
6-7
v1.0, May 2007
–
If your ISP assigned a host name to your computer, enter that host name as the Account
Name in the Basic Settings page.
–
Your ISP could be rejecting the Ethernet MAC addresses of all but one of your computers.
Many broadband ISPs restrict access by allowing traffic only from the MAC address of
your broadband modem, but some ISPs additionally restrict access to the MAC address of
a single computer connected to that modem. If this is the case, you must configure your
router to “clone” or “spoof” the MAC address from the authorized computer.
Restoring the Default Configuration and Password
This section explains how to restore the factory default configuration settings, changing the
router’s administration password to
password
and the IP address to 192.168.1.1. You can erase the
current configuration and restore factory defaults in two ways:
•
Use the Erase function of the router (see
“Erasing the Configuration” on page 4-6
).
•
Use the Default Reset button on the rear panel of the router. Use this method for cases when
the administration password or IP address is not known.
To restore the factory default configuration settings if you do not know the administration
password or IP address, you must use the Default Reset button on the rear panel of the router.
1.
Press and hold the Default Reset button until the Test LED turns on (about 5 seconds).
2.
Release the Default Reset button, and then wait for the router to reboot.
Problems with Date and Time
To view the current date and time of day, select E-Mail below the Content Filtering heading on the
main menu. The wireless router uses the Network Time Protocol (NTP) to obtain the current time
from one of several network time servers on the Internet. Each entry in the log is stamped with the
date and time of day. Problems with the date and time function can include:
•
Date shown is January 1, 2003. Cause: The router has not yet successfully reached a network
time server. Check that your Internet access settings are configured correctly. If you have just
completed configuring the router, wait at least five minutes, and then check the date and time.
•
Time is off by one hour. Cause: The router does not automatically sense daylight savings time.
On the E-Mail page, select or clear the check box marked “Adjust for Daylight Savings Time”.
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