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2

Connect to the Network and Access
the Router

This chapter contains the following sections:

•

Connect to the network

•

Types of logins

•

Set up and manage with the NETGEAR Orbi app

•

Use a web browser to access the router

•

Change the language

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Содержание RBR760

Страница 1: ...User Manual Orbi Tri band Mesh WiFi 6 System Models Orbi Router Model RBR760 Orbi Satellite Model RBS760 NETGEAR Inc 350 E Plumeria Drive December 2021 San Jose CA 95134 USA 202 12257 01...

Страница 2: ...or regulatory compliance information including the EU Declaration of Conformity visit https www netgear com about regulatory See the regulatory compliance document before connecting the power supply F...

Страница 3: ...manage with the NETGEAR Orbi app 18 Use a web browser to access the router 18 Use the automatic Internet setup option 19 Log in to the Orbi router web interface 20 Change the language 21 Chapter 3 Spe...

Страница 4: ...and 50 Change the WiFi network name 51 Change the WiFi channel 51 Change the WiFi password or security option 52 Set up a guest WiFi network 53 Change your region 54 View or change WAN settings 55 Man...

Страница 5: ...onnected to the network or edit device information 86 View devices connected to the network 86 Edit device information on the Attached Devices page 87 View satellites connected to the network or edit...

Страница 6: ...the router 112 Use a VPN tunnel to access your Internet service at home 112 Chapter 9 Troubleshooting Quick tips 114 Sequence to restart your network 114 WiFi settings 114 Network settings 114 The ro...

Страница 7: ...erface You can manage your Orbi satellite from the Orbi router web interface This chapter contains the following sections Orbi router overview Orbi satellite overview Router and satellite labels Conne...

Страница 8: ...nt of the router to determine its status For more information see Orbi router front LED and Power LED behavior on page 9 2 Sync button Use the Sync button to connect a satellite to the router 3 Ethern...

Страница 9: ...ont and a Power LED on the back The following table describes the LED behavior for the Router LED on the front of the router Table 1 Router LED behavior Description LED color The router is booting or...

Страница 10: ...router 3 Ethernet ports 1 2 You can connect a LAN device to each of the two Gigabit Ethernet RJ 45 LAN ports 4 Power connector Connect the power adapter that came with your satellite to this port 5 R...

Страница 11: ...e satellite and router is good The LED lights blue for three minutes and then turns off Blue The satellite synced to the router The connection between the satellite and router is fair The LED lights a...

Страница 12: ...ter and satellite labels show the router s or satellite s MAC address and serial number Each label also includes a QR code you can scan during the setup to connect to the Orbi network The following ar...

Страница 13: ...he Internet port of your router with the Ethernet cable that came with your router 4 Connect the power adapter to your router and plug the power adapter into an outlet 5 If the Power LED does not ligh...

Страница 14: ...satellite successfully synced and the connection between the router and satellite is good Amber The connection with the router is fair We recommend that you move the Orbi satellite closer to the Orbi...

Страница 15: ...etwork and Access the Router This chapter contains the following sections Connect to the network Types of logins Set up and manage with the NETGEAR Orbi app Use a web browser to access the router Chan...

Страница 16: ...or the first time you can connect to the router s WiFi network by scanning the QR code on your router with the camera app on your mobile device To scan the QR code with your camera app your mobile dev...

Страница 17: ...which login to use when Types of logins ISP login The login that your Internet service provider ISP gave you logs you in to your Internet service Your service provider gave you this login information...

Страница 18: ...bi app 1 Download the NETGEAR Orbi app on your mobile device 2 On your mobile device open the WiFi connection manager 3 Locate and connect your mobile device to your Orbi WiFi network Your preset Orbi...

Страница 19: ...s the Internet When you start an Internet application your router automatically logs you in Installation and basic setup takes about 15 minutes to complete To automatically set up your router 1 Power...

Страница 20: ...o verify that you are using the correct configuration information d Read Troubleshooting on page 113 If problems persist register your NETGEAR product and contact NETGEAR technical support Log in to t...

Страница 21: ...and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 In the upp...

Страница 22: ...ection when you first access the router with a web browser You can also customize or specify your Internet settings This chapter contains the following sections Manually set up the Internet connection...

Страница 23: ...the Does your Internet connection require a login No radio button selected 6 If your Internet connection requires an account name or host name type it in the Account Name If Required field 7 If your I...

Страница 24: ...his MAC Address Enter the MAC address that you want to use 11 Click the Apply button Your settings are saved 12 Click the Test button to test your Internet connection Specify an Internet connection th...

Страница 25: ...es DHCP to assign your IP address Your ISP automatically assigns these addresses Use Static IP Address Enter the IP address IP subnet mask and gateway IP address that your ISP assigned The gateway is...

Страница 26: ...groups of hexadecimal quartets More than four hexadecimal characters in a quartet More than two colons in a row Specify IPv6 Internet connections You can set up an IPv6 Internet connection if the rout...

Страница 27: ...page 33 Set up an IPv6 fixed Internet connection on page 33 Set up an IPv6 DHCP Internet connection on page 35 Set up an IPv6 PPPoE Internet connection on page 36 6 Click the Apply button Your settin...

Страница 28: ...s but some IPv6 systems might not support the DHCv6 client function Auto Config This is the default setting This setting specifies how the router assigns IPv6 addresses to the devices on your home net...

Страница 29: ...field blank but if your ISP gave you a specific host name enter it here 7 Optional In the DHCP Domain Name If Required field enter a domain name You can type the domain name of your IPv6 ISP Do not e...

Страница 30: ...on in the Router s IPv6 Address on LAN field This field shows the IPv6 address that is acquired for the router s LAN interface The number after the slash is the length of the prefix which is also indi...

Страница 31: ...f the service provider The IPv6 service provided is equivalent to native IPv6 The 6rd mechanism relies on an algorithmic mapping between the IPv6 and IPv4 addresses that are assigned for use within th...

Страница 32: ...er the IPv6 address If no address is acquired the field displays Not Available 6 Select an IPv6 Domain Name Server DNS Address radio button Get Automatically from ISP Your ISP uses DHCP to assign your...

Страница 33: ...logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup IPv6 The IPv6 page displays 5 From the Internet Connection Type menu select Pass T...

Страница 34: ...S servers the router uses the DNS servers that are configured for the IPv4 Internet connection on the Internet Setup page See Manually set up the Internet connection on page 23 7 Select an IP Address...

Страница 35: ..._ under the IPv6 address If no address is acquired the field displays Not Available Router s IPv6 Address on LAN This field shows the IPv6 address that is acquired for the router s LAN interface The...

Страница 36: ...rface ID check box and specify the interface ID that you want to be used for the IPv6 address of the router s LAN interface If you do not specify an ID here the router generates one automatically from...

Страница 37: ...eld enter the password for the ISP connection 8 In the Service Name field enter a service name If your ISP did not provide a service name leave this field blank Note The default setting of the Connect...

Страница 38: ...problem but causes another Leave the MTU unchanged unless one of these situations occurs You experience problems connecting to your ISP or other Internet service and the technical support of either t...

Страница 39: ...dually reduce the MTU from the maximum value of 1500 until the problem goes away The following table describes common MTU sizes and applications Table 5 Common MTU sizes Application MTU The largest Et...

Страница 40: ...er includes the following sections Allow or block access to your network Use keywords to block Internet sites Delete keywords that are used to block Internet sites Avoid blocking on a trusted computer...

Страница 41: ...are allowed to connect even if a device is in the blocked list 6 Select an access rule Allow all new devices to connect With this setting if you buy a new device it can access your network You don t...

Страница 42: ...ur Orbi network 2 Enter orbilogin com A login window opens 3 Enter the admin user name and password The user name is admin The password is the one that you specified the first time that you logged in...

Страница 43: ...r mobile device that is connected to your Orbi network 2 Enter orbilogin com A login window opens 3 Enter the admin user name and password The user name is admin The password is the one that you speci...

Страница 44: ...hat you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Security Block Sites The Block Sites page displays 5 Scroll down and select the Allow tru...

Страница 45: ...or this service automatically display in the fields 8 To add a service or application that is not the list select User Defined a If you know that the application uses either TCP or UDP select the appr...

Страница 46: ...ity Access Control The Access Control page displays 5 Select the Turn on Access Control check box 6 Click the View list of allowed devices not currently connected to the network link The list displays...

Страница 47: ...y to Block Select a start and end time in 24 hour format or select All Day for 24 hour blocking 6 Click the Apply button Your settings are saved Set up security event email notifications The router ca...

Страница 48: ...ntication select the My Mail Server requires authentication check box and do the following In the User Name field type the user name for the outgoing email server In the Password field type the passwo...

Страница 49: ...erver Change the router s device name Change the LAN TCP IP settings Use the router as a DHCP server Disable the DHCP server feature in the router Manage reserved LAN IP addresses Manage custom static...

Страница 50: ...onnection to access the router Enable or disable AX features for the 2 4 GHz and 5 GHz band AX features improve your network s capacity Internet upload and download speeds and WiFi range by allowing W...

Страница 51: ...ged in The user name and password are case sensitive The BASIC Home page displays 4 Select Wireless 5 Enter a new name in the Name SSID field The name can be up to 32 characters long and it is case se...

Страница 52: ...plays 5 To change the 2 4 GHz or 5 GHz WiFi channel select a number from one of the following menus 2 4GHz Channel 5GHz Channel 6 Click the Apply button Your settings are saved The router sends the ne...

Страница 53: ...e place for future reference 8 Click the Apply button Your settings are saved The router sends the new settings to the satellite Set up a guest WiFi network To set up a guest WiFi network 1 Launch a w...

Страница 54: ...nnot use WPA3 or WPA2 If your network includes old computers and WiFi devices select the WPA PSK TKIP WPA2 PSK AES radio button The Password Network Key field displays 8 In the Password Network Key fi...

Страница 55: ...rom a computer or mobile device that is connected to your Orbi network 2 Enter orbilogin com A login window opens 3 Enter the admin user name and password The user name is admin The password is the on...

Страница 56: ...ed by default for enhanced address and port translation However some types of VoIP and video traffic might not work well when the SIP ALG is enabled For this reason the router provides the option to d...

Страница 57: ...or your URL The host name is sometimes called the domain name Your free URL includes the host name that you specify and ends with mynetgear com For example specify MyName mynetgear com 9 In the Email...

Страница 58: ...ays to show the Status Cancel and Apply buttons 8 In the Host Name field type the host name sometimes called the domain name for your account 9 For a No IP account or DynDNS account in the User Name f...

Страница 59: ...tion correctly if the IP address for that computer is entered as the default DMZ server DMZ servers pose a security risk A computer designated as the default DMZ server loses much of the protection of...

Страница 60: ...le manager when you browse your network To change the router s device name 1 Launch a web browser from a computer or mobile device that is connected to your Orbi network 2 Enter orbilogin com A login...

Страница 61: ...the same IP scheme To change the LAN TCP IP settings 1 Launch a web browser from a computer or mobile device that is connected to your Orbi network 2 Enter orbilogin com A login window opens 3 Enter t...

Страница 62: ...mation RIP 2M sends the routing data in RIP 2 format and uses multicasting 8 Click the Apply button Your settings are saved If you changed the LAN IP address of the router you are disconnected when th...

Страница 63: ...r check box 6 Specify the range of IP addresses that the router assigns a In the Starting IP Address field enter the lowest number in the range This IP address must be in the same subnet as the router...

Страница 64: ...name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Setup LAN Setup...

Страница 65: ...or server The page adjusts 7 Choose an IP address from the router s LAN subnet such as 192 168 1 x 8 Type the MAC address of the computer or server Tip If the computer is already on your network you c...

Страница 66: ...d Delete a reserved IP address entry To delete a reserved address entry 1 Launch a web browser from a computer or mobile device that is connected to your Orbi network 2 Enter orbilogin com A login win...

Страница 67: ...mpany where you are employed and the company firewall is likely to deny the request In this case you must define a static route telling your router to access 134 177 0 0 through the ISDN router at 192...

Страница 68: ...ss must be on the same LAN segment as the router 12 Type a number from 2 through 15 as the metric value This value represents the number of routers between your network and the destination Usually a s...

Страница 69: ...ensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Static Routes The Static Routes page displays 5 In the table select the radio button for the route 6 Click the Delete button The...

Страница 70: ...network assigns an IP address to the Orbi router while the Orbi router is in AP mode Enable fixed IP settings on this device not recommended Use this setting if you want to manually assign a specific...

Страница 71: ...password is a security key that is used in WiFi communication between the router and the satellite You can generate a new backhaul password After you generate a new backhaul password you must use the...

Страница 72: ...bridge for a port group If the devices that are connected to the router s Ethernet LAN port include an IPTV device your ISP might require you to set up a bridge for a port group for the router s Inte...

Страница 73: ...distinguish between the Internet traffic and the IPTV traffic A bridge with a VLAN tag group prevents packets that are sent between the IPTV device and the router s Internet port from being processed...

Страница 74: ...Ethernet port on the router to which the device is connected You must select at least one Ethernet port You can select more than one port 9 Click the Add button The VLAN tag group is added 10 Click th...

Страница 75: ...tes Shorter durations ensure that control points receive current device status at the expense of more network traffic Longer durations can compromise the freshness of the device status but can signifi...

Страница 76: ...ord Enable admin password reset Reset the admin password View router status and usage information Display Internet port statistics Check the Internet connection status View the satellite status View a...

Страница 77: ...SIC Home page displays 4 Select ADVANCED Administration Firmware Update Online Update The Firmware Update page displays 5 Click the Check button The router checks to see if new firmware is available f...

Страница 78: ...ate the firmware on your Orbi router For more information see Manually update router firmware on page 79 Manually update satellite firmware We recommend that you update your satellite s firmware befor...

Страница 79: ...are WARNING Make sure that your satellite completes its firmware update before you update your router s firmware To manually update your router s firmware 1 Launch a web browser from a computer or mob...

Страница 80: ...ord The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Adm...

Страница 81: ...button Your settings are saved Reset the admin password If you set up the password reset feature you can recover your router admin password To reset your admin password 1 Launch a web browser from a...

Страница 82: ...connected to your Orbi network 2 Enter orbilogin com A login window opens 3 Enter the admin user name and password The user name is admin The password is the one that you specified the first time that...

Страница 83: ...ved on this port since reset or manual clear Collisions The number of collisions on this port since reset or manual clear Tx B s The current transmission outbound bandwidth used on the WAN and LAN por...

Страница 84: ...router DNS Server The IP address of the Domain Name Service server that provides translation of network names to IP addresses Lease Obtained The date and time when the lease was obtained Lease Expires...

Страница 85: ...that is connected to your Orbi network 2 Enter orbilogin com A login window opens 3 Enter the admin user name and password The user name is admin The password is the one that you specified the first...

Страница 86: ...ified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select Attached Devices The Attached Devices page displays the following informatio...

Страница 87: ...d Devices The Attached Devices page displays 5 Select a connected device that displays on the page The Edit Device page displays 6 To change the device model enter a new model in the Device Model fiel...

Страница 88: ...tion displays the satellite MAC address The unique MAC address for each satellite does not change Connection Type This section displays how the satellite is connected to the Orbi network through a wir...

Страница 89: ...ings are saved Monitor Internet traffic Traffic metering allows you to monitor the volume of Internet traffic that passes through the router Internet port You can set limits for traffic volume To moni...

Страница 90: ...counter immediately click the Restart Counter Now button 9 If you want the router to issue a warning message before the monthly limit of Mbytes or hours is reached in the Traffic Control section ente...

Страница 91: ...ent settings is saved in the location you specified Restore configuration settings To restore configuration settings that you backed up 1 Launch a web browser from a computer or mobile device that is...

Страница 92: ...er orbilogin com A login window opens 3 Enter the admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and pas...

Страница 93: ...can use port forwarding and port triggering to set up rules for Internet traffic You need networking knowledge to set up these features This chapter includes the following sections Manage port forwar...

Страница 94: ...fy this setting use the reserved IP address feature See Manage reserved LAN IP addresses on page 64 3 Launch a web browser from a computer or mobile device that is connected to your Orbi network 4 Ent...

Страница 95: ...vanced Setup Port Forwarding Port Triggering The Port Forwarding Port Triggering page displays 6 Leave the Port Forwarding radio button selected as the service type 7 Click the Add Custom Service butt...

Страница 96: ...ton selected as the service type 6 In the table select the radio button next to the service name 7 Click the Edit Service button The Ports Custom Services page displays 8 Specify changes to any of the...

Страница 97: ...t forwarding entry is removed from the table How the router implements the port forwarding rule The following sequence shows the effects of a port forwarding rule 1 When you type the URL www example c...

Страница 98: ...it much easier to access a server from the Internet because you can type the name in the Internet browser Otherwise you must know the IP address that the ISP assigned which typically changes Manage po...

Страница 99: ...Name field type a descriptive service name 8 In the Service User menu select Any or select Single address and enter the IP address of one computer Any This selection the default allows any computer on...

Страница 100: ...rt Forwarding Port Triggering page displays 5 Select the Port Triggering radio button The page adjusts 6 To disable port triggering select the Disable Port Triggering check box If this check box is se...

Страница 101: ...riggering rule and observing the destination port number of 6667 your router creates another session entry to send any incoming port 113 traffic to your computer 5 The IRC server sends a return messag...

Страница 102: ...private networking VPN This chapter explains how to set up and use VPN access This chapter includes the following sections Set up a VPN connection Specify VPN service in the router Install OpenVPN so...

Страница 103: ...e that IP address to connect to your home network Specify VPN service in the router You must specify the VPN service settings in the router before you can use a VPN connection To specify the VPN servi...

Страница 104: ...dows based computer Mac computer iOS device or Android device that you plan to use for VPN connections to your router Install OpenVPN software on your Windows based computer You must install this soft...

Страница 105: ...s 8 Visit openvpn net community downloads to download the OpenVPN client utility 9 In the Windows Installer section of the page double click the openVPN install xxx exe link 10 Download and install th...

Страница 106: ...der where the VPN client is installed on your device For a client device with Windows 64 bit system the VPN client is installed at C Programfiles OpenVPN config by default 18 For a client device with...

Страница 107: ...logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup VPN Service The VPN Service page displays 5 Make sure that the Enable VPN Service...

Страница 108: ...x is selected 6 Specify any VPN service settings on the page For more information see Specify VPN service in the router on page 103 7 Click the For Smart Phone button to download the OpenVPN configura...

Страница 109: ...roid device download and install the OpenVPN Connect app from the Google Play Store 9 On your computer unzip the configuration files that you downloaded and send the files to your Android device 10 Op...

Страница 110: ...IP settings on page 61 To open a VPN tunnel 1 Launch the OpenVPN application with administrator privileges Figure 4 The OpenVPN icon displays in the Windows taskbar TIP You can create a shortcut to th...

Страница 111: ...tely through a VPN might be slower than accessing the Internet directly To allow VPN clients to use your home Internet service 1 Launch a web browser from a computer or mobile device that is connected...

Страница 112: ...isplays 4 Select ADVANCED Advanced Setup VPN Service The VPN Service page displays 5 Select the Enable VPN Service radio button 6 Scroll down to the Clients will use this VPN connection to access sect...

Страница 113: ...re check the NETGEAR support site at netgear com support for product and contact information This chapter includes the following sections Quick tips The router and satellite do not sync You cannot log...

Страница 114: ...router s access list Network settings Make sure that the network settings of the computer are correct Wired and wirelessly connected computers must use network IP addresses on the same network as the...

Страница 115: ...gain If the sync keeps failing try moving the satellite to a different location that s closer to the router 6 Move the satellite to a new location and connect the satellite to a power source 7 At the...

Страница 116: ...The ADVANCED Home page displays 7 Check that an IP address is shown for the Internet port If 0 0 0 0 is shown your router did not obtain an IP address from your Internet service provider ISP If your...

Страница 117: ...r might not recognize any DNS server addresses A DNS server is a host on the Internet that translates Internet names such as www addresses to numeric IP addresses Typically your ISP provides the addre...

Страница 118: ...ns 6 Check the Connection Status window to see if your PPPoE connection is active and working If the router is not connected click the Connect button The router continues to attempt to connect indefin...

Страница 119: ...ng utility that sends an echo request packet to the designated device The device then responds with an echo reply You can easily troubleshoot a network using the ping utility in your computer or works...

Страница 120: ...from your computer to a remote device 1 From the Windows toolbar click the Start button and select Run 2 In the Windows Run window type ping n 10 IP address where IP address is the IP address of a re...

Страница 121: ...ur computers Many broadband ISPs restrict access by allowing traffic only from the MAC address of your broadband modem Some ISPs additionally restrict access to the MAC address of a single computer co...

Страница 122: ...10 Supplemental Information This appendix covers the following topics Factory settings Technical specifications 122...

Страница 123: ...ry default settings for Orbi router model RBR760 Table 6 Factory default settings for Orbi router Default Setting Feature Router login orbilogin com User login URL admin User name case sensitive passw...

Страница 124: ...MAC filtering WiFi Enabled WiFi communication See router label SSID name WPA2 PSK AES Security Enabled Broadcast SSID Auto Note Maximum wireless signal rate derived from IEEE Standard 802 11 specific...

Страница 125: ...Orbi satellite Default Setting Feature Router login orbilogin com User login URL admin User name case sensitive password Login password case sensitive Internet connection Use default hardware address...

Страница 126: ...m wireless signal rate derived from IEEE Standard 802 11 specifications Actual throughput can vary Network conditions and environmental factors including volume of network traffic building materials a...

Страница 127: ...ive humidity noncondensing Operating humidity FCC Part 15 Subpart B Class B IECS 003 Class B EN 55032 EN 55035 Class B AS NZS CISPR 32 Class B Electromagnetic emissions Compatible with 10BASE T 100BAS...

Страница 128: ...WPA2 PSK AES WPA PSK TKIP WPA2 PSK AES WPA3 Personal SAE 802 11 security Technical specifications for Orbi satellite model RBS760 The following table shows the technical specifications for Orbi satel...

Страница 129: ...b g n ax 2 4GHz 1024 QAM support Data encoding standards radio 1 IEEE 802 11a n ac ax 5GHz 1024 QAM support Data encoding standards radio 2 IEEE 802 11a n ac ax 5GHz 1024 QAM support Data encoding sta...

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