6
Set Up Your Internet Service
Set up Internet service by using Comcast Xfinity’s self‑activation
process. If you are unable to self‑activate your modem router, call
Comcast Xfinity customer service. After you complete the setup,
perform a speed test.
Use the Self-Activation Process to Set Up Your
Internet Connection
I
Before you start the self‑activation process, make sure that your
account number, account phone number, and login information
(your email address or user name and password) are nearby.
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To set up your Internet connection with Comcast Xfinity’s
self-activation process:
1. Close all web browsers.
2. Launch a web browser.
You are redirected to the Xfinity self‑activation page. If you are
not redirected to the Xfinity self‑activation page, visit
www.comcast.com/activate
.
3. Provide your Xfinity credentials and complete the self‑
activation process.
This process might take up to 15 minutes, during which the
modem router reboots a couple of times.
Call Comcast Xfinity to Set Up Your Internet
Connection
If you are unable to self‑activate your modem router, call Comcast
Xfinity customer service.