Resetting TCP/IP Properties (Windows)
If you’re on a Windows computer and are still having problems, you may try the following
procedure before contacting technical support.
Windows 98/Me
1. Click the
Start
button and
then click
Run
.
2. Type
winipcfg
and then
click
OK
.
3. Select your Ethernet adapter.
For any Windows computer, if you are using the recommended default TCP/IP settings,
they should be:
4. Click
More Info
and verify
that the
DNS Servers
box
displays
192.168.0.1
.
5. Click
Release All
and
then
Renew All
.
6. Verify that you got a valid
address and click
OK
.
4. Type
ipconfig/release
.
5. Type
ipconfig/renew
.
6. Verify that you got a
valid address and close
the window.
Windows 2000
1. Click the
Start
button
and then click
Run
.
2. Type
CMD
and
click
OK
.
3. Type
ipconfig/all
.
Windows XP
1. Open
My Network Places
.
2. Click
View network
connections
(
Network Tasks
).
3. Click your enabled LAN
connection.
4. Click
Repair this
connection
(
Network Tasks
).
5. Verify that you got a valid
address and close the
window.
•
IP Address
: between
192.168.0.2
and
192.168.0.254
•
Subnet Mask
:
255.255.255.0
•
Default Gateway
:
192.168.0.1
Note:
For Windows XP, you’ll
find the TCP/IP information in
the
Details
area.
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