8
Frequently Asked Questions
This chapter provides answers to questions that might come up about your modem.
The chapter contains the following sections:
•
What do I do when I can’t connect a device to the modem?
on page 76
•
What do I do when I can’t access the Internet?
on page 76
•
What do I do when the No Signal icon displays?
on page 76
•
Why does the Signal Strength LED show only a few bars?
on page 76
•
Why is the download or upload speed slow?
on page 76
•
Can I connect multiple LAN devices to the modem?
on page 77
•
How do I access the modem’s web pages?
on page 77
•
What do I do if I forget my admin login password?
on page 77
•
How do I disconnect from the mobile broadband network?
on page 77
•
How do I find my computer’s IP address?
on page 78
•
How do I find a device’s MAC address?
on page 79
•
How do I find my mobile phone number?
on page 81
•
Where can I find more information?
on page 81
If the information in this chapter does not help you, see
on
page 82.
Note
75