To make calls, you need a voice service subscription with Xfinity.
Note
Activate Your Internet Service With Xfinity
Before you start the self-activation process, collect the following information:
•
Personal information associated with your Xfinity account (you need one of the following):
-
Mobile phone number
-
Xfinity user name and password
•
Xfinity account number
•
Cable modem model number, which is CM1150V
•
Cable modem serial number
•
Cable modem MAC address
•
Cable modem MTA MAC address
Your cable modem’s serial number and MAC address are on the cable modem label.
If you have Xfinity Voice, ask Xfinity to register the phone lines.
Note
To activate your Xfinity Internet service:
1.
Close all web browsers.
2.
Launch a web browser.
You are redirected to the Xfinity self-activation page. If you are not redirected to the Xfinity self-activation
page, visit
xfinity.com/activate
.
3.
Provide your Xfinity credentials and complete the self-activation process.
This process might take up to 10 minutes, during which the cable modem reboots twice.
If you’re unable to activate your Xfinity Internet service using the self-activation page,
call Xfinity customer service at 1-800-XFINITY (1-800-934-6489).
Note
Connect Your Cable Modem to a Router After Installation and
Activation
After you install the cable modem and activate your Internet service, you can disconnect the computer and
connect a router to the cable modem.
Hardware Setup
12
Voice Cable Modem
