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For Gigabit Ethernet connections, use Category 5 (Cat 5) or higher-rated Ethernet cables
terminated with RJ-45 connectors.

Key hardware features

The switch includes the following key hardware features:

•

Four Gigabit Ethernet LAN ports

•

One dedicated Gigabit Ethernet WAN (Internet) port

•

Media Access Control (MAC) address table size of 16K entries, automatic address
learning function to build the packet-forwarding information table

•

Processor speed of 1700 MHz

•

128 MB of flash memory

•

1 GB of RAM

•

Includes the following mounting hardware:

Four rubber footpads for tabletop installation

Wall-mount screw kit for wall installation

Rack-mount brackets and screw kit for rack-mount installation in a standard
19-inch rack

•

AutoSensing and autonegotiating capabilities for all ports

•

Auto Uplink™ technology is supported on all ports

•

Store-and-forward transmission to remove bad packets from the network

•

Active flow control to minimize packet loss and frame drops

•

Half-duplex backpressure control

•

Per-port status LEDs and system status LEDs:

System Power LED

System Internet LED

Cloud Connection LED

VPN LED for VPN connections

Per-port link, speed, and activity LED

•

VPNC (Basic, AES Interop), ICSA Firewall

Hardware Installation Guide

Introduction

Insight Instant VPN Router BR500

Содержание BR500

Страница 1: ...Hardware Installation Guide Insight Instant VPN Router BR500 NETGEAR Inc 350 E Plumeria Drive October 2018 San Jose CA 95134 USA 202 11927 01 ...

Страница 2: ...ty visit https www netgear com about regulatory See the regulatory compliance document before connecting the power supply Do not use this device outdoors If you connect cables or devices that are outdoors to this device see http kb netgear com 000057103 for safety and warranty information Trademarks NETGEAR Inc NETGEAR and the NETGEAR Logo are trademarks of NETGEAR Inc Any non NETGEAR trademarks a...

Страница 3: ... 19 Step 2 Protect against electrostatic discharge 20 Step 3 Unpack the router 20 Step 4 Install the router 21 Install the router on a flat surface 21 Install the router in a rack 22 Wall mount the router 22 Wall mount the router horizontally 23 Wall mount the router vertically 24 Mount the router to a pole or another surface 26 Step 5 Connect the router to a modem 26 Step 6 Connect devices to the...

Страница 4: ...n a chassis that you can place on a desktop mount to a wall or mount in a rack The LEDs are on the front panel The ports are on the back panel This hardware installation guide complements the installation guide that came with your router This chapter serves as an introduction to the router and includes the following sections Overview Key hardware features Safety instructions and warnings Note For ...

Страница 5: ...n use the NETGEAR Insight mobile app to discover the router on the network and add the router to the NETGEAR Insight app Doing so allows you to set up the router in the network and manage and monitor the router remotely from your smartphone You can choose from four methods to add the router to the NETGEAR Insight app You can scan your network for the router scan the QR code or the barcode of the r...

Страница 6: ...our rubber footpads for tabletop installation Wall mount screw kit for wall installation Rack mount brackets and screw kit for rack mount installation in a standard 19 inch rack AutoSensing and autonegotiating capabilities for all ports Auto Uplink technology is supported on all ports Store and forward transmission to remove bad packets from the network Active flow control to minimize packet loss ...

Страница 7: ...he triangular symbol with a lightning bolt can expose you to electrical shock We recommend that only a trained technician services components inside these compartments If any of the following conditions occur unplug the product from the electrical outlet and replace the part or contact your trained service provider The power adapter power adapter cable an extension cable or a plug is damaged An ob...

Страница 8: ... were not provided with a power adapter contact your local NETGEAR reseller To help prevent electric shock plug the system into properly grounded electrical outlets If you must use an extension cable use a three wire cable with properly grounded plugs Observe extension cable and power strip ratings Make sure that the total ampere rating of all products plugged into the extension cable or power str...

Страница 9: ... Overview This chapter describes the router hardware features The chapter includes the following sections Front panel with LEDs Back panel RJ 45 ports for 10 100 1000M BASE T Ethernet connectivity Reset button 9 ...

Страница 10: ...rnet connection and is transmitting or receiving packets Solid amber The router attempted but failed to establish an Internet connection Blinking amber The router is in the process of establishing an Internet connection Off No cable is not connected to the Internet port or the cable is not connected to an Internet modem WAN LED Solid blue The router is connected to the cloud server and is set up t...

Страница 11: ...ontains the following components Recessed Reset button see Reset button on page 12 Four independent 10 100 1000BASE T RJ 45 LAN ports see RJ 45 ports for 10 100 1000M BASE T Ethernet connectivity on page 12 for connections to devices such as a switch WiFi access point ReadyNAS storage system security camera and computer One independent 10 100 1000BASE T RJ 45 WAN Internet port see RJ 45 ports for ...

Страница 12: ...er the link to the attached device requires a normal connection such as when you are connecting the port to a computer or an downlink connection such as when you are connecting the port to a switch or WiFi access point Automatically configures the RJ 45 port to enable communications with the attached device The Auto Uplink technology compensates for setting uplink connections while eliminating con...

Страница 13: ... amber and the configuration is reset to factory default settings When the reset is complete the router reboots This process takes about two minutes Hardware Installation Guide 13 Hardware Overview Insight Instant VPN Router BR500 ...

Страница 14: ...between a local office and a remote worker for site to site VPN connections for example between a local office and a remote office and as a Gigabit backbone router in a small to medium sized business network This chapter includes the following sections Remote VPN connectivity Site to site VPN connectivity Edge routing for a small to medium sized business 14 ...

Страница 15: ...nd add the router to the Insight app and Insight Cloud portal Note For an Insight managed network the VPN authentication traffic requires a connection with the NETGEAR cloud but the actual data is transferred between the remote client and the router and does not go through the NETGEAR cloud If you use an OpenVPN connection the VPN authentication traffic does not require a connection with the NETGE...

Страница 16: ...o on After each router is connected to the Internet you can use the NETGEAR Insight app or Insight Cloud portal to discover each router on the network and add each router to the Insight app and Insight Cloud portal Note For an Insight managed network the VPN authentication traffic requires a connection with the NETGEAR cloud but the actual data is transferred between the routers at the sites and d...

Страница 17: ...iness network The router is connected to the Internet over a modem Two switches are connected to the router providing ReadyNAS storage connectivity computer connectivity and WiFi connectivity through WiFi access points that are connected to one of the switches After the router is connected to the Internet you can use the NETGEAR Insight app or Insight Cloud portal to discover the router on the net...

Страница 18: ...ibed in the following sections Step 1 Prepare the site Step 2 Protect against electrostatic discharge Step 3 Unpack the router Step 4 Install the router Step 5 Connect the router to a modem Step 6 Connect devices to the router Step 7 Check the installation Step 8 Apply power and check the LEDs Step 9 Configure and manage the router 18 ...

Страница 19: ...ed with the router Make sure that the AC outlet in which you plug the power adapter is not controlled by a wall switch which can accidentally turn off power to the outlet and the router Power source Route cables to avoid sources of electrical noise such as radio transmitters broadcast amplifiers power lines and fluorescent lighting fixtures Cabling Temperature Install the router in a dry area with...

Страница 20: ...D When unpacking a static sensitive component from its shipping carton leave it in the antistatic package until you are ready to install it Just before unwrapping the antistatic package discharge static electricity from your body Before moving a sensitive component place it in an antistatic container or package Handle all sensitive components in a static safe area If possible use antistatic floor ...

Страница 21: ...stallation 5 If any item is missing or damaged contact your local NETGEAR reseller for replacement Step 4 Install the router You can place the router on a flat surface attach it to a wall or install it in a standard 19 inch 48 26 centimeter network equipment rack You can also use any off the shelf 100 mm VESA standard mount to secure the router to a wall a pole or another surface Install the route...

Страница 22: ...ure each bracket 4 Align the mounting holes in the brackets with the holes in the rack and insert two pan head screws with nylon washers through each bracket and into the rack 5 Tighten the screws with a No 2 Phillips screwdriver to secure mounting brackets to the rack Wall mount the router The bottom panel of the router provides four VESA mount holes that allow you to mount the router to a wall T...

Страница 23: ...are at precise distances of 4 inches 100 mm from each other In the following figure each green arrow represents 100 mm 3 Drill holes into the wall for four anchors in which you will insert M4 x L25 mm screws The screws and anchors are in the router package 4 Insert the anchors into the wall and tighten the screws with a No 2 Phillips screwdriver Leave about inch 6 mm of each screw protruded from t...

Страница 24: ...f the router Wall mount the router vertically You can mount the router vertically to a wall with the cables either at the left or right of the router To mount the router vertically to a wall 1 Locate the four holes on the bottom panel of the router 2 Mark the four mounting holes on the wall where you want to mount the router Hardware Installation Guide 24 Installation Insight Instant VPN Router BR...

Страница 25: ...he anchors into the wall and tighten the screws with a No 2 Phillips screwdriver Leave about inch 6 mm of each screw protruded from the wall so that you can insert the screws into the holes on the bottom of the router 5 Line up the holes on the bottom panel of the router with the screws in the wall and mount the router to the wall with the cables either at the left see the left figure or right see...

Страница 26: ... the user manual which you can download by visiting netgear com support download To connect a modem to the router s RJ 45 WAN port 1 Unplug the modem s power leaving the modem connected to the wall jack for your Internet service If the modem uses a battery backup remove the battery 2 Connect the modem to the RJ 45 WAN port on the router Ethernet specifications limit the cable length between the ro...

Страница 27: ... DC connector on the router select an AC outlet for the DC power adapter Make sure that the AC outlet is not controlled by a wall switch which can turn off power to the router To apply power 1 Connect the plug of the DC power adapter to the DC power receptacle on the back of the router 2 Plug the DC power adapter into a power source such as a wall socket or power strip 3 If the router does not sta...

Страница 28: ...ght and see the NETGEAR knowledge base articles at netgear com support You can use the router without creating an Insight managed topology using the Insight app or Insight Cloud portal but in that situation you cannot remotely monitor manage and troubleshoot the router nor receive push notifications from the router and the router operates in standalone mode only like a traditional router Using the...

Страница 29: ...5 Troubleshooting This chapter provides information about troubleshooting the switch The chapter includes the following sections Hardware troubleshooting chart Additional troubleshooting suggestions 29 ...

Страница 30: ...king A combined speed and activity LED is off when the port is connected to a device Break the loop by making sure that only one path exists from any networked device to any other networked device One possible cause is that a broadcast storm occurred and that a network loop redundant path was created File transfer is slow or performance is degraded Verify that the cabling is correct Make sure that...

Страница 31: ...o not exceed the Ethernet limitations Router integrity If necessary verify the integrity of the router by resetting it To reset the router press the On Off power button twice If the problem continues contact NETGEAR technical support For more information visit the support website at netgear com support Autonegotiation The RJ 45 ports negotiate the correct duplex mode speed and flow control if the ...

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